Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rawda Hassan

Rawda Hassan

Dubai

Summary

sales supervisor with a proven track record in enhancing customer satisfaction and driving revenue growth. Expert in sales management and relationship building, consistently exceeding targets through effective strategies. Strong team-builder with excellent time management skills, dedicated to optimizing operations and fostering long-term client partnerships.

Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.

Overview

7
7
years of professional experience

Work History

Sales Officer

Under One Roof Venue
04.2025 - Current
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.

Sales Supervisor

Medical Stores Department
01.2023 - 12.2024
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Salesperson

Fastegy
06.2021 - 07.2022
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Receptionist

Ahmed Maher Teaching Hospital
01.2019 - 12.2020
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.

Education

Bachelor of Arts - History

Al-Azhar University
Egypt
06-2024

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Coaching and mentoring
  • Team supervision
  • Relationship building and management
  • Client relationship management
  • Strong team-builder
  • Sales management
  • Process improvement
  • Sales professional
  • Work prioritization
  • Project management

Languages

English
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)

Timeline

Sales Officer

Under One Roof Venue
04.2025 - Current

Sales Supervisor

Medical Stores Department
01.2023 - 12.2024

Salesperson

Fastegy
06.2021 - 07.2022

Receptionist

Ahmed Maher Teaching Hospital
01.2019 - 12.2020

Bachelor of Arts - History

Al-Azhar University

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Rawda Hassan