Rawya El Hussni
Retail Manager
Dubai,UAE
Summary
Throughout the many years of experience that I have in sales, purchase, and store management, gaining more experience will always be beneficial. I am looking for a challenging position that fits my qualifications, ordeals my analytical, problem solving, working under pressure, and finally test my communicative skills in a multicultural industry.
Overview
30
30
years of professional experience
2
2
Languages
Work History
Purchase Manager
Gaiora
Dubai
01.2017 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Reviewed reports of cash and operations to effectively control store inventory.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Analyzed sales data, and profit and loss statements to compose store budget that cut costs
- Created visual store strategy based on market trends.
Store Manager/Purchase Manager
Al Tamimi Investment, Jazz Classic & United Designer
Dubai
01.1997 - 01.2017
- Successfully managed the staff in the store.
- Handled all the cash fluidity in the store.
- Communicated effectively with the employees, and customers.
- Oversaw purchase of merchandise abroad.
- Negotiated contracts with merchandisers for products at lower rates.
- Attractively adjusted window displays for customer foot flow.
- Created loyalty programs for return customers.
- Developed new ideas for increasing sales through company’s sponsored events that resulted in boost of sales.
- Consistently increased sales targets.
- Actively monitor key performance metrics of sales team, identify challenges and create new solutions utilizing proven problem-solving techniques.
- Recruit and train team members adhering to all company and state guidelines.
- Recognized for increasing sales revenue.
- Ensured staff/customer issues resulted in smiles.
- Reported back monthly sales to accounts.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
Store Supervisor
Cerruti 1881
Dubai
01.1995 - 01.1997
- Successfully handled the customers until point of purchase.
- Coach team performance daily using behavioral-based coaching, motivation and management methodologies.
- Observed the cash flow of the shop.
- Nicely changed the display window on weekly basis.
- Effectively updated the lists of purchase for the purchase manager.
- Constantly achieved high sales and commission percentages.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Conducted inventory analysis to determine optimal stock levels.
- Oversaw preparation and distribution of promotional materials and flyers.
Section Supervisor/Assistant Purchaser
Salam Studio & Store, Wear
Dubai
01.1992 - 01.1995
- Successfully and consistently achieved high sales.
- Demonstrated quick progress by being handed a promotion and additional responsibilities of an Assistant Purchaser.
- Communicated efficiently with customers.
- Handled cash, and counted daily sales.
- Persistently helped out in daily chores of the shop.
- Successfully made goodwill with other employees and customers.
- Traveled with purchase managers when buying season is set.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
Education
Graduate with High school degree -
Marsa Weryous School
Skills
Store management
undefinedTimeline
Purchase Manager
Gaiora
01.2017 - Current
Store Manager/Purchase Manager
Al Tamimi Investment, Jazz Classic & United Designer
01.1997 - 01.2017
Store Supervisor
Cerruti 1881
01.1995 - 01.1997
Section Supervisor/Assistant Purchaser
Salam Studio & Store, Wear
01.1992 - 01.1995
Graduate with High school degree -
Marsa Weryous School
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