RAYAN ABDEL MAGEED

• Analyzing customer complaints and feedback to identify service gaps and recommend actionable improvements, driving enhanced customer satisfaction.
• Validated and cross-checked customer data across Salesforce, Sprint, and Excel, ensuring accurate and consistent communication through all notification channels.

Human Resources:

• Investigated the use of psychometrics for talent selection - Research and global benchmarking.
• Gathered details from global employers and presented findings to showcase sector developments and best practices.

• Led client acquisition through targeted outreach and neurofeedback services, administered cognitive assessments to guide personalized plans, and developed programs to enhance children's cognitive growth and well-being.

• Collaborated with psychologists on treatment plans and case studies, designed presentations, managed social media content, and translated documents to boost engagement. Applied critical thinking to solve challenges and enhance client well-being.

• Developed proficiency in psychology-specific medical terminology and gained hands-on experience in patient care, treatment procedures, and healthcare management.

• Managed social media platforms end-to-end, including content creation, strategy, and engagement. Designed posts for brand consistency, aligned with digital trends, and collaborated with clinicians on event and trend-based content.

• Assisted educators with materials and activities, fostering an inclusive environment to boost student participation and learning.