Rayan Jhinaoui
Dubai,UAE
Summary
Knowledgeable and dependable mechanic with background in fault diagnostics, routine maintenance and customer service. Friendly, polite and professional with all staff and customers at all times. Proven success developing long-term relationships with customers for repeat business. Flexible and resourceful worker with strong technical knowledge and organisational skills. Confident communicator with staff and customers, simplifies mechanical jargon to help vehicle owners understand problems and solutions. Demonstrates excellent time management skills.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Spare parts seller
Ste Romene Auto Rechange
Hammamet, Tunis
08.2021 - 11.2023
- Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
- Identified untapped selling potential by researching new markets and leads.
- Created and implemented targeted marketing campaigns, boosting product sales and brand awareness.
- Conducted product demonstrations and presentations to potential clients, showcasing key features and benefits.
- Identified and targeted potential customers by facilitating easy buying process and selling to customers' specific needs.
- Generated and managed product listings to enhance online visibility and market reach.
- Monitored customer reviews and feedback, incorporating insights for product and service improvements.
- Monitored and analysed sales performance data, identifying opportunities for improvement.
- Conducted market research to identify trends and adjust pricing strategies for competitive advantage.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Produced thorough quotes and purchase orders, speeding up sales process.
Repair technician
Toyota Murad Garage
Hammamet, Tunis
12.2018 - 09.2021
- Performed troubleshooting and diagnosis on diverse equipment, quickly restoring functionality.
- Cleaned, lubricated and calibrated equipment to support longevity and proper functionality.
- Utilised manuals and schematics to address equipment specifications, parts lists and repair processes.
- Documented daily repair data, updating company logs to support accurate records.
- Followed preventive maintenance schedule to complete scheduled tasks with minimal downtime.
- Worked with equipment operators to provide technical support and offer guidance for minor malfunctions.
- Worked with internal teams to provide technical support and guidance on company equipment.
- Enforced adherence to regulatory requirements related to health and safety.
- Tested and evaluated equipment performance to determine maintenance needs.
- Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.
Auto mechanic
Al Zayan Garage
Hammamet, Tunis
02.2016 - 08.2018
- Maintained knowledge of updated changes in various equipment models.
- Used automated testing methods to carefully diagnose vehicle faults.
- Achieved vehicle functionality and longevity through proactive maintenance.
- Assembled mechanical components following specifications.
- Protected against accidents by carefully handling tools and chemicals.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
Education
Diploma - Mechanic Car of Gasoline and Diesel
Vocational Training and Employment Center
Zaghouan/ Tunis 09.2012 - 06.2014
Diploma - Technician in Automotive Mechanics and Electricity
Tunisian Agency for Vocational Training
Zaghouan / Tunis 10.2016 - 10.2016
Skills
- Logical reasoning
- Budget analysis
- Systems evaluation
- Routing
- Coordination
- Schedule development
- Communication skills
- Public relations
Languages
Arabic
Native
French
Intermediate
English
Intermediate
Timeline
Spare parts seller
Ste Romene Auto Rechange
08.2021 - 11.2023
Repair technician
Toyota Murad Garage
12.2018 - 09.2021
Diploma - Technician in Automotive Mechanics and Electricity
Tunisian Agency for Vocational Training
10.2016 - 10.2016
Auto mechanic
Al Zayan Garage
02.2016 - 08.2018
Diploma - Mechanic Car of Gasoline and Diesel
Vocational Training and Employment Center
09.2012 - 06.2014
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