RAYMOND EVANGELISTA GEROMO
Abu Dhabi,UAE
Summary
Result driven Service Manager with 20+ years of experience in marine and industrial engines, leading service operations, technical teams, and customer engagements. Expert in diagnostics, overhauling, and operational optimization, with a strong focus on service excellence, cost control, and customer satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Service manager
Turbomot Marine Engineering LLC SP
Sharjah, UAE
11.2025 - Current
- Lead and manage full service operations (marine & industrial engines) including field service and workshop activities
- Oversee job planning, manpower allocation, and execution to ensure on-time delivery
- Provided technical leadership and support both remotely and on-site, guiding teams in troubleshooting complex issues and ensuring accurate fault diagnosis
- Develop and implement standard operating procedures (SOPs), reporting systems, and service workflows
- Oversees quotation preparation, including labor costing, parts, and third-party services
- Strengthen customer relationships through proactive communication, site visits, and technical support
- Monitor job profitability, expenses, and operational efficiency
- Ensure compliance with safety standards and company policies
- Drive team performance, training, and technical development
Marine Service Supervisor
Mohammad Abdulrahman Al Bahar
Abu Dhabi, UAE
12.2022 - 11.2025
- Professional client interactions with a focus on excellent customer service.
- Direct supervision of troubleshooting, installations, maintenance, repairs, and overhaul Engine and components.
- Provide accurate job records along with estimates and quotations.
- Providing technical expertise and assistance to team members, remote troubleshooting complex issues, and offering solutions to resolve problems.
- Planning and scheduling technician’s assignments based on workload, urgency, and technician availability/capability.
- Reviewing customer requests for service or repairs and assessing the scope of work required.
- Estimating labor, materials, and equipment costs associated with the job.
Technician
Mohammad Abdulrahman Al Bahar
Abu Dhabi
02.2021 - 12.2022
- Performed troubleshooting, diagnostics, and repair of marine and industrial equipment, including installation, maintenance, and overhauling. Ensured compliance with industry standards while servicing Caterpillar marine propulsion systems across recreational, commercial, and oil & gas vessels.
General Technician
Kanoo Group
Abu Dhabi
06.2014 - 01.2021
- Troubleshooting, repair and maintenance of Marine Engine and various industrial machine such as; Perkins Engines, Hyster forklifts, Massey Ferguson Tractors, Snorkel man-lift, TENNANT cleaning machines, Beach Tech beach cleaner, Bobcat machines, Sullair compressors etc.
Senior Mechanic
Kharafi National - Abu Dhabi U.A.E.
05.2011 - 05.2013
- To prevent power shutdowns at the main camp of the gas refinery project, I am responsible for troubleshooting, repairing, and maintaining six units of Perkins 4012 model (1500KVA) generators and six units of Cummins KTTASO (1250KVA) generator sets.
Mechanic
Mohd. Nasser Al Sayer & Sons - P.O Box 485 Safat, Kuwait
11.2008 - 05.2011
- Diagnosing issues, performing repairs, and conducting maintenance on a variety of Toyota and Lexus vehicle models. Tasks include wheel alignment, balancing, under-chassis repairs, and engine overhauls.
Heavy Diesel Engine Mechanic
Zahid Trans Arabian Technical Services Co. Ltd. P.O. Box 14458 Dammam 31424 K.S.A
05.2006 - 05.2008
- Troubleshooting, Overhauling/rebuilding, repair and maintenance of various brand & models of engine such as, caterpillar, Perkins, Cummins, Detroit, MAN etc.
Engine Mechanic
Propmech Corp. - Intramuros Manila, Philippines
01.2003 - 09.2005
- Overhauling/rebuilding troubleshooting repair & maintenance of various models of Caterpillar engines such as; 3300 series, 3400series, 3500 series etc. and attachments like generators, transmission or pumps.
Education
Vocational - Automobile mechanic
Don Bosco Technical Center
Manila, Philippines /2001 - /2003
Secondary - Automobile mechanic
Tondo high school
Manila, PhilippinesPrimary -
A.V.H.E.S
Manila, PhilippinesSkills
- Technical expertise
- Team leadership
- Mentoring and development
- Performance monitoring
- Cross-functional collaboration
- Conflict resolution
- High-performance team building
- Customer relationship management
- After-sales support
- Business development support
Certification
- Various Caterpillar technical training with Certificates
- Massey Ferguson 4700 Series Kistel, South Africa February 15-16, 2015 (Certified)
- Global Series Tractor MF 5700/6700 Kistel South Africa October 29, 2018 - November 02, 2018 (Certified)
- Dyna 4 & Dyna 6 Transmission Kistel South Africa November 5-9, 2018 (Certified)
LANGUAGES
Tagalog
Proficient (C2)
English
Upper intermediate (B2)
Hindi
Elementary
Arabic
Beginner
Disclaimer
I hereby certify that the above information therein are true and correct to the best of my knowledge and I withhold, which affect my employment with the company.
Timeline
Service manager
Turbomot Marine Engineering LLC SP
11.2025 - Current
Marine Service Supervisor
Mohammad Abdulrahman Al Bahar
12.2022 - 11.2025
Technician
Mohammad Abdulrahman Al Bahar
02.2021 - 12.2022
General Technician
Kanoo Group
06.2014 - 01.2021
Senior Mechanic
Kharafi National - Abu Dhabi U.A.E.
05.2011 - 05.2013
Mechanic
Mohd. Nasser Al Sayer & Sons - P.O Box 485 Safat, Kuwait
11.2008 - 05.2011
Heavy Diesel Engine Mechanic
Zahid Trans Arabian Technical Services Co. Ltd. P.O. Box 14458 Dammam 31424 K.S.A
05.2006 - 05.2008
Engine Mechanic
Propmech Corp. - Intramuros Manila, Philippines
01.2003 - 09.2005
Vocational - Automobile mechanic
Don Bosco Technical Center
/2001 - /2003
Secondary - Automobile mechanic
Tondo high school
Primary -
A.V.H.E.S