I aim to secure a position in the customer service industry to show my excellence in the hospitality and sales sectors and aim to grow along with the development of the organization. I will use my communication and interpersonal skills to ensure customer satisfaction and deliver the services per defined norms. Professional Sales Executive with 5 years of experience attending to the needs of customers and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, quoting prices, discussing credit terms, preparing sales order forms, and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Hi, I’m
RAZAN Muhammad Zanjir
Abu Dhabi
Summary
Overview
5
years of professional experience
Work history
Paris Palace
Sales Executive
11.2020 - 07.2022
Job overview
- Provides educated recommendations based on customers' needs and objectives
- Assist customers in finalizing the purchase of the product; processes type of payment and make sure customers are given a receipt and exact change
- Manages personal sales and supports the sales staff.
Quba Perfume trading, Hall sale
03.2018 - 09.2020
Job overview
- Immediately attends to customer complaints and works to have them resolved in the fastest way possible
- Greets people who walk in the store; respectfully ask if they need assistance
- Promptly dealing with any complaints a customer may raise
- Answer customer inquiries and meet their needs.
Le Meridien Hotel
Front Desk Receptionist
05.2017 - 01.2018
Job overview
- Oversee the Front Desk Reception area and greet guests
- Answer incoming phone calls, provide information for callers, & distribute calls and messages to appropriate persons in a timely manner
- Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Education
Petra University
Bachelor of Journalism and
University overview
Diploma from Physiotherapy
University overview
Skills
- Strong communication skills Good team member
- Complex problem solver Creative design
- Innovative Service-focused
- Microsoft Office
Languages
English
Fluent
Arabic
Fluent
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Sales Executive
Paris Palace
11.2020 - 07.2022
Quba Perfume trading, Hall sale
03.2018 - 09.2020
Front Desk Receptionist
Le Meridien Hotel
05.2017 - 01.2018
Petra University
Bachelor of Journalism and
Diploma from Physiotherapy
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