Raziyeh Akbar Rastgoo
Dubai
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Karimi Exhibition L.l.C
Sharjah, United Arab Emirates
04.2018 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Liaised between clients and vendors and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Web Designing, HR/Administrator
Arrco Lighting Company LLC
Dubai
10.2013 - 01.2016
- Web designing, Conducting survey in the company, Monitoring employees, Document management, Maintaining and updating personal files for company staff and keeping track of leave record, Checking the Requirement of the company, Processing legal documents, Conducting surveys & entertainments for our colleagues, Create and manage relationship between departments, Job posting, Screening, Telephonic interviewing, Recruiting employees as per the company requirement, Data-entry, Tracking mandatory documents
HR Assistant (internship)
Novartis Pharmaceutical Company
Dubai
01.2012 - 09.2013
- Documentation, Data entry, Tracking mandatory documents, File creation
HR Assistant
Edison Electric Service
Dubai
08.2009 - 09.2011
- Interviewing, Documentation
Administrator (temporary, maternity leave replacement)
4U Real Estate Properties
Dubai
08.2007 - 09.2007
- Handling contracts, Dealing with clients & contractors, Noting down business letters to banks and property developers
Education
Bachelor in HRM with Distinction and Merit Status -
Wollongong University in Dubai
Dubai, UAE01.2012
Diploma in Science -
Dubai Gem Private School
Dubai, UAE06.2006
Skills
- Loyal & Honest
- Goal-seeking
- Well-organized
- Innovative and self-improvement
- Excellent communication skills
- Quick learner
- Microsoft Word, Microsoft Office Excel & Outlook, Microsoft Power Point, Microsoft Office Access
- Microsoft Word
- Clerical Support
- Quality Assurance
- Meeting planning
- Confidential Document Control
- Office Administration
- Spreadsheet Management
- Appointment Scheduling
- Calendar Management
- Letter preparation
- Expense Reporting
- Report Writing
- Data Entry
- Customer and client relations
- Schedule Management
- Administrative Support
- File Organization
- Filing and data archiving
- Labor Relations
- English, Persian, Arabic & Urdu Fluency
Desiredbasesalary
Negotiable
Personal Information
- Date of Birth: 10/15/86
- Marital Status: Married
- Visa Status: On Husband’s Sponsorship
References
Furnished upon request
Training
- Organizational Behavior
- Managing Human Resource
- Management of Change
- Business Ethics and Governance
- Communication at Work
- Human Resource Development &Training
- Staffing Organization (recruitment & selection)
- Occupational Health & Safety Management
- Competitive Analysis
Hobbies
- Boardgames
- Traveling
- Sports( Yoga & Pilates)
Timeline
Administrative Assistant
Karimi Exhibition L.l.C
04.2018 - 03.2023
Web Designing, HR/Administrator
Arrco Lighting Company LLC
10.2013 - 01.2016
HR Assistant (internship)
Novartis Pharmaceutical Company
01.2012 - 09.2013
HR Assistant
Edison Electric Service
08.2009 - 09.2011
Administrator (temporary, maternity leave replacement)
4U Real Estate Properties
08.2007 - 09.2007
Bachelor in HRM with Distinction and Merit Status -
Wollongong University in Dubai
Diploma in Science -
Dubai Gem Private School