Reagan Palacios
Abu Dhabi
Summary
A seasoned Administrative and Document Controller in the GCC with over 15+ years of progressive and polished experience leading a wide range of administrative functions, leveraging technical, business and personal acumen with multi-national and multi-cultural project teams. Trusted by fellow peers and management for organized and structured approach with extensive knowledge in EDMS software, document management, MS Office, compliance and contract management whilst maintaining confidentiality. Further equipped with a sound understanding of HR practices and procedures, contributing to businesses beyond routine activities producing high-impact results as a team contributor, improving organization’s performance, growth and internal/ external business communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Document Controller / Secretary
Nael Bin Harmal & Hydroexport
07.2023 - Current
- Act as the Project Secretary and provide administrative support to the Project Manager like drafting correspondence, scheduling of meetings, etc. to ensure smooth operations of the project.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- In-charge with proper submission of technical documents and drawings to the Consultant using the approved formats, standard numbering and procedures.
- Establish a proper document control register for easy monitoring, tracking and retrieval of submittals.
- Assist the HSE, Quality and Planning Departments for preparation and submission of weekly and monthly reports.
- Arranged proper submission of petty cash document utilizing MS Access and JD Edwards.
- Interacted with vendors, subcontractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sr. Document Controller
Arabian Construction Company (ACC)
01.2008 - 12.2022
- Progressed from Document Controller to Senior Document Controller with ownership to deliver high-valued projects in GCC.
- Led a team of 3-5 professionals driving complete project-related document issuance, management and control in line with ISO Quality standards and Company Policy from inception to delivery.
- Prepared QA/ QC weekly/ monthly reports and ensured all documentation was logged and distributed timely.
- Established and maintained project records in both hard and soft copies for easy filing and retrieval.
- Collaborated closely with project managers, engineers, and contractors to maintain and resolve document and drawing issues.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out.
Secretary – Personnel Department
Al Suroor United Group (ASUG)
10.2004 - 08.2007
- Reported to the HR/ Administration Manager and delivered all routine administrative tasks such as drafting/encoding memos and correspondence, administering phone calls and emails including travel and calendar management, locally and internationally.
- Created and updated office procedures and documents that improved daily office operations.
- Organized, set-up and ensured smooth orientation and onboarding for new hires.
- Maintained employee personnel files and assisted PRO team with permits, renewal and exit/ re-entry visa applications.
- Acted as a “Point of Contact” and managed solicited quotes from vendors, subcontractors, teams, etc.
Education
Bachelor of Arts - History & Psychology
University of The Philippines in The Visayas
Miagao, Iloilo, Philippines06.2004
Skills
- Data/Record Management
- Data Entry
- Office Administration
- Secretarial Affairs
- MS Office
Day-to-day Accountability
Technical Skills
- EDMS - Aconex
- Software - JD Edwards
- Organized and Disciplined
- Excellent Interpersonal & Communication Skills
- Attention to detail
- Stakeholder Management
Value-Added Leadership
Certification
- Company Trained in Aconex and SAP
- Short Courses in Human Resources and Event Management - 2016, UAE
- International Computer Driving License (ICDL-Advance) Certificate - 2012, UAE
- Passed the Civil Service Professional Exam - 2004, Philippines
Personal Information
- Date of Birth: 10/21/1983
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
Timeline
Document Controller / Secretary
Nael Bin Harmal & Hydroexport
07.2023 - Current
Sr. Document Controller
Arabian Construction Company (ACC)
01.2008 - 12.2022
Secretary – Personnel Department
Al Suroor United Group (ASUG)
10.2004 - 08.2007
Bachelor of Arts - History & Psychology
University of The Philippines in The Visayas
- Company Trained in Aconex and SAP
- Short Courses in Human Resources and Event Management - 2016, UAE
- International Computer Driving License (ICDL-Advance) Certificate - 2012, UAE
- Passed the Civil Service Professional Exam - 2004, Philippines
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