Jhenelle Deserie C. Timonera
Abu Dhabi City
Summary
Committed to contributing to a forward-thinking organization that prioritizes professional growth and skill enhancement. Focused on developing technical and interpersonal competencies to drive meaningful contributions to company success. Dedicated to applying knowledge effectively, adapting to new challenges, and collaborating with a dynamic team to foster innovation and efficiency. Passionate about creating impactful solutions that align with organizational goals while embracing opportunities for continuous learning and development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-commerce associate / Sales associate
Trade Mate Distribution Inc.
02.2025 - 09.2025
- Greet and assist walk-in customers with their needs or concerns in a professional manner.
- Manage product uploads, descriptions, and visuals across e-commerce platforms.
- Handle customer service through chat, email, and phone to ensure satisfaction.
- Track and monitor sales performance, preparing weekly and monthly reports.
- Assist in planning and executing online marketing and promotional campaigns. Collaborate with warehouse/logistics teams for order fulfillment.
- Maintain strong knowledge of the product line to effectively assist customers. Provide support in both online and offline sales activities when needed.
Waitress
Harbour View Restaurant
04.2024 - 02.2025
- Greet and seat customers in a friendly and professional manner.
- Present menus and explain daily specials or promotions.
- Take food and beverage orders accurately.
- Serve food and drinks promptly and ensure correct orders are delivered.
- Check on customers regularly to ensure satisfaction.
- Handle payments, issue receipts, and process transactions.
- Keep tables, dining area, and service stations clean and organized.
- Coordinate with kitchen staff and bartenders for smooth service.
- Follow food safety and hygiene standards.
- Assist with opening and closing duties as needed.
E-commerce associate / Sales associate
CLD Digitals
01.2024 - 03.2024
- Part time Job
Secretary of The Assistant General Manager
Dulalia homes (Don Tino Realty & Development Corporation)
03.2023 - 12.2023
- Provide administrative and clerical support to the Assistant General Manager.
- Manage schedules, appointments, and meetings.
- Prepare and organize documents, reports, and presentations.
- Handle correspondence, phone calls, and emails in a professional manner.
- Maintain filing systems and ensure proper record-keeping.
- Assist in coordinating office activities and company events.
- Perform other tasks as directed to support the efficient operation of the office.
- Part time Job
Education
Bachelor of Science - Information Technology (BSIT)
Our Lady of Fatima University
Marulas, Valenzuela City, Philippines01.2024
Science, Technology, Engineering, and Mathematics (STEM)
Our Lady of Fatima University
Marulas, Valenzuela City, Philippines01.2020
Skills
- Active listening
- Adaptability in fast-paced environments
- Hard working
- Teamwork & Professionalism
- Friendliness and approachability
- Collaboration with colleagues and supervisors
- Time management
- Reliability and punctuality
Certification
- OJT TO EMPLOYMENT PRE-OJT ORIENTATION WEBINAR (January 2024)
- ESTABLISHING CONNECTION THROUGH HEALTHY COMMUNICATION: “HOW TO COMMUNICATE WELL AT WORK” (May 2023)
- CODECHUM: BASIC PROGRAMMING CERTIFICATION EXAM (October 2023)
- DIGITAL TRANSFORMATION: NAVIGATING THE IT LANDSCAPE IN THE 21ST CENTURY (December 2023)
- PCAP - PROGRAMMING ESSENTIALS IN PYTHON (February 2023) COMPTIA ITF+
- CERTIFIED (August 2024)
Timeline
E-commerce associate / Sales associate
Trade Mate Distribution Inc.
02.2025 - 09.2025
Waitress
Harbour View Restaurant
04.2024 - 02.2025
E-commerce associate / Sales associate
CLD Digitals
01.2024 - 03.2024
Secretary of The Assistant General Manager
Dulalia homes (Don Tino Realty & Development Corporation)
03.2023 - 12.2023
Science, Technology, Engineering, and Mathematics (STEM)
Our Lady of Fatima University
Bachelor of Science - Information Technology (BSIT)
Our Lady of Fatima University