Summary
Overview
Work History
Education
Skills
Certification
Date of birth
Languages
Hobbies and Interests
Timeline
Generic
Redouane Choklati

Redouane Choklati

Vancouver

Summary

Dynamic and results-oriented professional with extensive experience in luxury retail, hospitality, and airline operations. Proven track record of delivering exceptional customer service, driving sales, and fostering positive team environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Economy Cabin Supervisor

Fly Dubai
Dubai
04.2019 - Current
  • Lead and motivate cabin crew, fostering a positive environment.
  • Coordinate pre-flight preparations and handle in-flight situations.
  • Implement innovative strategies to enhance passenger satisfaction, elevate service quality

Flight Attendant

Fly Dubai
Dubai
06.2016 - 04.2019
  • Coordinated pre-flight briefings with the captain to prioritize passenger safety and security.
  • Pre-boarding checks, engaged passengers with clear demonstrations on emergency equipment usage.
  • Demonstrated strong sales skills, effectively upselling onboard products.

Senior Sales Associate

BURBERRY STORE DUBAI MALL
DUBAI
01.2016 - 06.2016
  • Provided leadership and guidance to the sales team, ensuring seamless operations on the shop floor.
  • Oversaw daily activities, product displays, and inventory management.
  • Collaborated with management to implement sales strategies and achieve targets.
  • Acted as a liaison between frontline staff and management, facilitating effective communication and problem resolution.

Sales Executive / Fashion Advisor

BURBERRY STORE DUBAI MALL
DUBAI
02.2015 - 01.2016
  • Welcome and assist high-end clientele, providing personalized service and expert fashion advice.
  • Utilize deep fashion knowledge to promote Burberry's luxury products, ensuring customer satisfaction..
  • Maintain visual merchandising standards and stay updated on fashion trends.

Floor Senior

The Address Hotel, Restaurant: CUT by Chef Wolfgang Puck
DUBAI
09.2013 - 01.2015
  • Excelled in a fine dining environment at CUT by renowned chef Wolfgang Puck.
  • Achieved high scores on LQA mystery shopper assessments and received accolades on TripAdvisor.
  • Provided training to new colleagues, ensuring adherence to fine dining standards.
  • Demonstrated extensive knowledge of the menu and product offerings, delivering personalized dining experiences to discerning guests.

Education

High School Level
Casablanca, Morocco

CQPHT Professional Diploma in Hospitality
Casablanca, Morocco

ISST Du Cuir Professional Diploma in Leather Work
Casablanca, Morocco

Skills

Communication Skills

Attention to Detail

Ability to Learn Quickly

Flexibility and Adaptability

Good team player

Leadership and Mentoring

Certification

• Passed successfully with 100% (Safety Equipment & Procedures) First aid -2023

• Flydubai cabin crew champion-2022

• The best seller in Burberry for Q2 in 2016

Date of birth

  • 21-08-1990

Languages

Arabic
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1

Hobbies and Interests

  • Travel, Cooking, Sport

Timeline

Economy Cabin Supervisor

Fly Dubai
04.2019 - Current

Flight Attendant

Fly Dubai
06.2016 - 04.2019

Senior Sales Associate

BURBERRY STORE DUBAI MALL
01.2016 - 06.2016

Sales Executive / Fashion Advisor

BURBERRY STORE DUBAI MALL
02.2015 - 01.2016

Floor Senior

The Address Hotel, Restaurant: CUT by Chef Wolfgang Puck
09.2013 - 01.2015

High School Level

CQPHT Professional Diploma in Hospitality

ISST Du Cuir Professional Diploma in Leather Work

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Redouane Choklati