Reem Akmal
Sharjah,UAE
Summary
I am a dynamic and dedicated professional with a diverse background in volunteering, sales, and event management. With strong communication and customer service skills, I focus on creating positive experiences and building solid relationships. My background has given me a well-rounded skill set in coordination, teamwork, and planning. I work well in fast-paced environments and am committed to delivering good results.
Overview
1
1
year of professional experience
Work history
Hostess
iFLYTEK at Gitex Global 2025 DWTC
Dubai, UAE
10.2025 - 10.2025
- Assisted in showcasing a service robot by standing at the display area and engaging with visitors.
- Briefed attendees about the robot’s features, functions, and how it operates.
- Demonstrated basic usage steps and answered general questions from visitors.
- Helped manage visitor flow around the booth and ensured smooth interactions.
Coordinator
Dubai Sports World - DWTC
Dubai, UAE
08.2025 - 09.2025
- Managed daily emails, WhatsApp messages, and phone calls related to sports bookings, inquiries, and customer support.
- Assisted customers with general inquiries, providing accurate event and facility information while ensuring professional communication.
- Scheduled, confirmed, and coordinated sports appointments, working closely with internal teams for smooth operations.
- Maintained organized booking records, client communication logs, and appointment updates to ensure efficient workflow.
Volunteer
Emirates Health Services
Al Qassimi Hospital, Riqqa & Wasit Health Center, UAE
02.2025 - 07.2025
- Assisted patients upon arrival by guiding them to reception, helping with token issuance, and directing them to the correct waiting areas.
- Escorted patients to clinics when their turn arrived and responded to general inquiries about departments, procedures, and hospital navigation.
- Supported reception duties by greeting visitors, checking first-time patient status, and verifying patient files and health card details.
- Facilitated smooth patient flow by assisting with registration and payment processes while maintaining professional, patient-focused communication in a busy healthcare environment.
Promoter
Expo Culinaire, BARAKAT
Sharjah, UAE
05.2025 - 05.2025
- Supported the Barakat stand at Expo Culinaire by promoting new flavors, giving out samples, and connecting interested businesses with our sales team for partnership opportunities.
Hostess
Ramadan Tent Activation for Damac Layali
Dubai, UAE
02.2025 - 02.2025
- Managed front desk operations by greeting visitors, handling calls, and accurately processing client registrations with detailed record-keeping for smooth onboarding.
- Delivered exceptional customer support by resolving inquiries and complaints promptly, ensuring a positive and satisfying client experience.
Kids Zone Assistant
Dubai Sports World - DWTC
Dubai, UAE
06.2024 - 09.2024
- Assisted in the supervision and coordination of activities for children, ensuring safety and engagement at all times.
- Verified registrations, and communicated with parents to confirm attendance and timing.
- Acted as a point of contact for children, providing guidance, encouragement, and support during activities.
Education
Secondary School Certificate -
New Indain Model School
Sharjah, UAE 04.2001 - /2023
Higher School Certificate -
West Wood Advanced Studies
Ajman, UAE 04.2001 - /2024
Skills
- Customer Service
- Technical Proficiency
- Hospitality
- Team Leadership
- Time Management
- Problem Solving
- Strategic Planning
Other Experiences / Volunteering
- Events at Coca Cola Arena (2022-2025)
- ISM Middle East at DWTC - 2025
- Taste of Abudhabi - 2024
- Halloween by Nakheel - 2022
- Winter City, Dubai Silicon Oasis - 2022
Timeline
Hostess
iFLYTEK at Gitex Global 2025 DWTC
10.2025 - 10.2025
Coordinator
Dubai Sports World - DWTC
08.2025 - 09.2025
Promoter
Expo Culinaire, BARAKAT
05.2025 - 05.2025
Volunteer
Emirates Health Services
02.2025 - 07.2025
Hostess
Ramadan Tent Activation for Damac Layali
02.2025 - 02.2025
Kids Zone Assistant
Dubai Sports World - DWTC
06.2024 - 09.2024
Secondary School Certificate -
New Indain Model School
04.2001 - /2023
Higher School Certificate -
West Wood Advanced Studies
04.2001 - /2024