Reem Al Mansoori
Abu Dhabi
Summary
Dedicated and detail-oriented professional seeking an office-based role where I can apply strong communication, administrative, and problem-solving skills to support business operations and contribute to a productive, high-performing workplace.
Overview
11
11
years of professional experience
Work History
Receptionist Assistant
Ali and son's oil and Gas
Abu dhabi
02.2025 - Current
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered incoming calls, providing information and redirecting enquiries to relevant staff members.
- Managed front desk operations, promptly greeting visitors and directing them to appropriate departments.
- Handled confidential documents and information with discretion and integrity.
- Responded to enquiries from clients, vendors and members of public.
- Provided administrative support to various departments, including photocopying and filing documents.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
- Prepared range of written communications, documents and reports.
- Developed excellent working knowledge of industry trends and improvements in processes.
Technical Assistant
ADNOC- ZADCO
Abu Dhabi
01.2015 - 01.2017
- Assisted end-users with software and hardware inquiries to resolve issues efficiently.
- Collaborated with team members to gather requirements for system enhancements or changes.
- Managed daily office tasks, including supply procurement, call handling, email responses, and IT troubleshooting.
Education
Certificate of Higher Education - high school
Qatr alnada high school
abu dhabi01-2005
Skills
- Strategic planning
- Operational management
- Phone systems
- Office administration
- Customer service
- Adaptability
- Technical writing and reading
- Microsoft Office proficiency
- Research skills
- Process improvement strategies
- Data entry accuracy
- Inventory management techniques
- Multitasking abilities
Languages
Arabic
Proficient
C2
English
Advanced
C1
Timeline
Receptionist Assistant
Ali and son's oil and Gas
02.2025 - Current
Technical Assistant
ADNOC- ZADCO
01.2015 - 01.2017
Certificate of Higher Education - high school
Qatr alnada high school