Clinicsoft
FRONT DESK MEDICAL RECEPTIONIST
Reem Najib Omar
Front Desk Medical Receptionist
Ajman
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical receptionist position. Ready to help team achieve company goals. Flexible Receptionist known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between physician and doctor with focus on balancing patient concern with physician caseload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members.
Overview
4
4
1
1
PATIENT CORDINATOR
Work History
Front Desk Receptionist
Beyou dental clinic
Dubai
04.2019 - Current
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed patient referrals to other medical specialists.
- Maintained current and accurate medical records for patients.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Prepared and processed patient referrals and transfer requests.
- Scheduled, coordinated and confirmed appointments and meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Resolved customer problems and complaints.
- Maintained confidentiality of sensitive data to protect customer and business information.
Patient Care Coordinator
Padra medical center
Dubai
01.2018 - 06.2018
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Coordinated transportation to get patients to and from medical appointments.
- Organized discharge planning for home care and rehabilitation care stays to ease patients' transition from hospital.
- Taught patients and families to use at-home medical equipment.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Education
No Degree -
STAR PRIVATE SCHOOL
Sharjah 04.2001 -
No Degree -
Nibras Private School
Sharjah 04.2001 -
Skills
Inpatient care
Software
INSTA
Timeline
Front Desk Receptionist
Beyou dental clinic
04.2019 - Current
Patient Care Coordinator
Padra medical center
01.2018 - 06.2018
No Degree -
STAR PRIVATE SCHOOL
04.2001 -
No Degree -
Nibras Private School
04.2001 -
Similar Profiles
Anjum Shikh MatinAnjum Shikh Matin
Beauty Advisor at BEYOU COSMETICSBeauty Advisor at BEYOU COSMETICS
Shaun PRATHEEKSHA KOCHUMONShaun PRATHEEKSHA KOCHUMON
Receptionist and Administrative Assistant at Darwin Dental Clinic (DDC) and Palmerston Dental Clinic (PDC) DoHReceptionist and Administrative Assistant at Darwin Dental Clinic (DDC) and Palmerston Dental Clinic (PDC) DoH
Doaa ElshounyDoaa Elshouny
Dental Associate at Radius Dental Clinic ( U Of A Dental Clinic )Dental Associate at Radius Dental Clinic ( U Of A Dental Clinic )