Reem Odeh
Dubai,UAE
Summary
Dedicated HR professional with a strong track record of streamlining processes and enhancing organizational efficiency. Skilled in managing a wide range of HR functions, including employee relations, recruitment, onboarding, and performance management. Committed to leveraging HR expertise to drive positive outcomes and support overall business success.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
SENIOR HR OPERATIONS SPECIALIST
Arthur D Little
Dubai
11.2022 - 08.2025
- Led on the development of an in-house leave management system, transitioning from manual to automated processes in collaboration with our global developer and managing the leave requests.
- Conducted compensation benchmarking and integrated the findings into a broader initiative aimed at structuring departments, defining grades, and establishing salary bands for the business services team.
- Update HR policies and employment contracts to adhere to UAE regulations, ensuring compliance in Bahrain, KSA, and Lebanon.
- Updated job descriptions to reflect current roles and attract better-fit candidates.
- Reviewed the provided benefits including life, medical, and travel insurance, and insured better coverage in the renewal time.
- Work closely with the staffing/ resourcing team to address daily needs, such as leaves request & the employees well-being.
- Handle employee relations matters, including conflict resolution and performance management.
- Managing the monthly Barometer (Consultant Satisfaction Survey), including analysis of results and sharing outcomes with the assessment committee for discussion and action planning.
- Running the full onboarding cycle for an average of 15+ employees monthly, coordinating logistics, preparing induction agendas, and facilitating the necessary communications.
- Managing the offboarding process for departing employees, including conducting exit interviews, handling necessary exiting steps.
- Overseeing HRIS maintenance, ensuring accurate personnel records.
- Looking after general daily request such as letters and payslips.
HR SPECIALIST
Brunswick Group
Dubai
06.2019 - 09.2022
- Facilitated the creation of DEWS (Defined Employee Welfare Scheme) accounts for employees, ensuring seamless enrollment and compliance.
- Managed the leave request process for various types of leaves, including annual leave, sick leave, compassionate leave, maternity leave, paternity leave, and study leave.
- Coordinated and oversaw internal team activities and outings, including venue selection, entertainment arrangements, and food and beverage coordination.
- Facilitated the successful launch of our KSA office by ensuring the completion of all necessary attestations and documentation.
- Maintained meticulous records for employees, ensuring accuracy and up-to-date documentation.
- Monitor the organization's vacancies and work to fill them by attracting potential employees in the industry.
- Coordinating and scheduling interviews with the hiring panel.
- Generated comprehensive and well-documented recruiting reports, delivering valuable analytical insights to the team.
- Effectively managed the onboarding process by preparing all necessary documents and guiding new employees through a comprehensive onboarding program, including the induction day.
- Responsible for the Exit interview process as well as provided insights and recommendations through confidential feedback processes, contributing to the improvement of team collaboration and process efficiency generated during the exit.
RECRUITMENT EXECUTIVE
Ministry of Education
Dubai
10.2016 - 01.2019
- Conducting local as well as international interviews for potential candidates along with the concerned panels.
- Liaising and running onboarding programs for new joiners across the ministry's divisions which includes prepare the initial documents and contacts, explaining the rules, regulations and policies as well as making sure to maintain all the required onboarding documents in order to be able to sustain an updated record for the new joiners.
- Attending international hiring campaigns representing the ministry (I have been part of a recruitment campaign for teachers in Egypt).
- Handling the Hiring Graduates program in collaboration with Khalifa University to attract fresh graduates and fulfill the ministry's vacancies.
- Responsible for fulfilling the vacancies of the minister's office in specific and the related departments.
- Familiars myself with all the updates effecting the Labour law and communicated the same to the concerned staff.
- Conducting regular meeting with FAHR to manage the updates required in the exiting Job Descriptions or to activate new ones.
- Updating the ministry's manpower plan in collaboration with division heads.
- Screening job applications received on the ministry's career portal and shortlisting the compliance ones.
HR OFFICER
Sharaf Travel
Dubai
11.2015 - 08.2016
- Monitor and manage staff performance and attendance activities.
- Worked Closely with the HR manager in coordinate staff recruitment and selection process.
- Maintaining employees record.
- Providing payroll related documents.
- Planning and managing training sessions for the staff.
- Looking after the performance appraisals.
HR OFFICER
National Bonds
Dubai
09.2014 - 11.2015
- Maintaining employee record.
- Managing the recruitment process by posting the job vacancy on the portal, screen and shortlisting CVs, arranging and participating in the interviews.
- Managing the On-boarding process.
- Looking after the pension for the employees.
- Looking after the medical insurance matters.
- Deliver payroll information by providing time and attendance report, update all payroll related sheets in a monthly bases and collect expense claims that is related to the payroll process.
- Conducting exit interviews.
- Managing the letters requests.
Education
Bachelor of Business Administration - Human Resources
University of Dubai
01.2010 - 01.2014
Skills
- Recruitment and onboarding
- Team building and performance management
- Employee relations and communication
- Knowledge of UAE Labour law
- Compensation and benefits administration
- HRIS and ICIMS proficiency
- DEWS
Languages
Arabic
Native
English
Advanced
Timeline
SENIOR HR OPERATIONS SPECIALIST
Arthur D Little
11.2022 - 08.2025
HR SPECIALIST
Brunswick Group
06.2019 - 09.2022
RECRUITMENT EXECUTIVE
Ministry of Education
10.2016 - 01.2019
HR OFFICER
Sharaf Travel
11.2015 - 08.2016
HR OFFICER
National Bonds
09.2014 - 11.2015
Bachelor of Business Administration - Human Resources
University of Dubai
01.2010 - 01.2014
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