REEMA MANISHA DSOUZA
Admin Assistant / Sales Coordinator / Customer Support
Dubai
Summary
Dynamic M.Com. graduate with four years of hands-on experience in corporate client service and logistics, specializing in data analysis and logistics operations management. Proficient in MS Excel and MS Office, with a proven track record of enhancing client satisfaction through efficient shipment coordination, inventory management, and prompt resolution of inquiries. Recognized for exceptional attention to detail and effective communication skills, thriving under pressure while maintaining a commitment to high-quality service. A reliable team player dedicated to contributing to operational excellence and driving positive outcomes for clients and stakeholders.
Overview
2025
2025
years of professional experience
5
5
Languages
Work History
Admin Assistant
Albertson's international pvt.Ltd
2023 - 01.2025
- Accurately performed variety of accounting and office tasks.
- Performed accounting procedures and software's for posting orders and process business transaction.
- Maintaining reports and following up the reports. Provide clerical support.
- Handling mails and replying to the mails from different organization.
- Monitoring daily communications and answering any queries. Ensuring payments, amounts and records are correct.
Sales Co-ordinator and Customer Service
Albertson's International Pvt.Ltd
01.2021 - 2023
- Handling orders by phone, email and checking the orders to have the correct prices, discounts and product numbers.
- Sending the quotation to the Customer and follow up for the update, once the work is done sending the invoice and follow up for the payment.
- Inputting orders, ensuring they are processed according to customer requirements, & ensuring all orders are accurate and delivered on time.
- Expect unfavorable events through analysis of data and prepare control strategies.
- Raising the Complients in the Client portal and solving the problems as timey manner.
- Process orders, track issues, and manage complaints efficiently.
Education
M.Com - Finance Management
MANGALORE UNIVERSITY
01.2020
Bachelor of Commerce - undefined
MANGALORE UNIVERSITY
01.2018
Skills
- Committed to excellence
- Efficient at acquiring new skills
- Effective team collaboration
- Effective time management
Timeline
Sales Co-ordinator and Customer Service
Albertson's International Pvt.Ltd
01.2021 - 2023
Bachelor of Commerce - undefined
MANGALORE UNIVERSITY
Admin Assistant
Albertson's international pvt.Ltd
2023 - 01.2025
M.Com - Finance Management
MANGALORE UNIVERSITY
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