Results-driven Project Manager with 13+ years of experience in leading successful project implementations and driving business solutions. Skilled in effectively analyzing processes, managing resources, and ensuring project deliverables align with stakeholder requirements. Proficient in utilizing industry best practices and staying up-to-date with emerging technologies to optimize project outcomes. Demonstrated expertise in translating strategic objectives into actionable plans, while consistently delivering exceptional results within budget and timeline constraints. A proactive and adaptable professional seeking a challenging role in a progressive organization, where I can apply my project management skills to drive successful project execution and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Experience
Project Manager
Shaban International Co
03.2019 - 04.2023
Major Projects
Digital Transformation, E-Government Application – Soft Ware Application – Education projects, Health Projects – Payment Application
Duties & Responsibilities:
Lead cross-functional teams, ensuring successful project delivery within defined scope, budget, and timelines, with exceptional leadership
Drive project initiation and planning phases, showcasing visionary leadership and ensuring technical feasibility for project success
Oversee end-to-end implementation of major initiatives or multiple minor initiatives, exhibiting strong leadership and accountability
Contribute to organizational growth by establishing best practices, policies, and tools, expanding project management capabilities
Manage day-to-day project activities and resources, fostering collaboration and achieving project objectives
Allocate resources effectively, leveraging team expertise to drive project success
Develop and execute comprehensive plans to monitor project progress, drive accountability, and implement corrective actions
Coordinate with internal and external stakeholders, aligning efforts and resources for seamless project execution
Cultivate strong relationships with clients and stakeholders, managing expectations and resolving conflicts
Utilize advanced project management tools to measure performance, evaluate outcomes, and drive continuous improvement
Report project status, escalate critical issues, and provide timely insights for informed decision-making
Foster a culture of excellence and knowledge sharing through comprehensive project documentation and effective communication
Demonstrate financial acumen, ensuring accurate billing procedures and cost-effective practices
Craft compelling progress reports, proposals, and presentations for diverse audiences, showcasing confident and persuasive leadership
Develop and maintain comprehensive project documentation, including plans, specifications, and manuals, with meticulous attention to detail.
Project Coordinator
Electronic Banking Services
03.2014 - 02.2019
Major Projects
Mobile Payment Platform /Mobile Wallet Payment solution/ payment solutions including: Bill Payment Aggregator, Instant payment transfer service, Internet PIN generation module; Multi-channel Open solution for consumer & merchant applications /Internet Banking; Private switch integration protocol /International Remittance Application / E-commerce/ e-Government applications
Duties & Responsibilities:
Full project life cycle ownership: including full implementation from initiation to deployment
This involves managing requirement gathering, conducting feasibility studies, performing business and technical analysis, and identifying project milestones
Successfully managed multiple projects simultaneously, ensuring on-time delivery and within budget, resulting in increased customer satisfaction
Implemented a project tracking system to improve visibility into project progress and enable proactive risk mitigation, resulting in reduced project delays
Led cross-functional teams, fostering a collaborative and high-performing work environment that consistently met or exceeded client expectations
Developed and implemented project management best practices to enhance project efficiency and quality
Proactively identified and resolved project issues and risks, minimizing their impact on project timelines and deliverables.
Project Coordinator
Cougar Tools Services Co
01.2009 - 01.2014
Major Projects
Oil and gas tools and services projects (Drilling services, completion services)
Duties & Responsibilities:
Coordinated cross-functional teams to ensure seamless collaboration and alignment with project requirements, deadlines, and schedules
Monitored project progress, proactively identifying and mitigating risks and issues to ensure on-time delivery and adherence to quality standards
Developed and implemented effective communication plans, facilitating clear and timely information flow among stakeholders, resulting in enhanced project transparency and stakeholder satisfaction
Maintained comprehensive project documentation, including project plans, status reports, and meeting minutes, ensuring accurate and up-to-date records for reference and audit purposes
Managed stakeholder relationships, engaging with clients, team members, and senior management to understand their needs, address concerns, and ensure alignment with project objectives.
Education
Bachelor's Degree - Petroleum Engineering
Sudan University for Science & Technology
2008
Master of Business Administration (MBA) - undefined
University of Medical Science & Technology
2012
Skills
Business communication skills
Skills
Project Management
Agile Methodologies (Scrum)
Communication Skills
Leadership
Stakeholder Management
Risk Management
Time and Resource Management
Problem-solving and Decision-making
Analytical Skills
Business Acumen
Certification
PRINCE2
Project Management Professional (PMP) - PMI
Professional Business Analysis (PBA) – PMI
Agile PM, Agile BA
Risk Management Professional
ITIL
Certified Brand Management – AMII
Professional certified Marketer (PCM)
E-Marketing
Customer Relationship Management (CRM)
Strategic Performance Management
Diploma in Marketing
Digital Marketing
Customer Experience
Timeline
Experience
Project Manager
Shaban International Co
03.2019 - 04.2023
Project Coordinator
Electronic Banking Services
03.2014 - 02.2019
Project Coordinator
Cougar Tools Services Co
01.2009 - 01.2014
Bachelor's Degree - Petroleum Engineering
Sudan University for Science & Technology
Master of Business Administration (MBA) - undefined
Customer Experience Project Manager at San Francisco Municipal Transportation AgencyCustomer Experience Project Manager at San Francisco Municipal Transportation Agency