Summary
Work history
Skills
Education
Overview
Generic
Reggie Gares

Reggie Gares

Millennium Place Hotel Apartment, Barsha Heights, Dubai,United Arab Emirates

Summary

Certified Anti-Money Laundering Specialist (CAMS). Finished university while employed full-time in a night shift customer service job. With over 13 years of solid work experience in financial crime risk management and regulatory compliance, involving the domains of KYC, EDD, transaction monitoring, payments filtering, and name screening. Developed strong background in reviewing policies and procedures, quality control and assurance, training, and project management. Quick learner, team player, and multitasker.

Work history

Service Specialist - Relationship Management

Abu Dhabi Commercial Bank
Dubai, United Arab Emirates
2025.06 - Current
  • Create leads and manage account onboarding process for multiple Commercial Banking customers of various Relationship Managers.
  • Communicate NTB onboarding requirements and status with prospect customers and liaise any challenges with concerned internal teams such as Legal, Compliance, Risk, and Senior Management towards successful and timely opening of account.
  • Handling complex Increased Risk cases and advising Account Onboarding Team management on due diligence related issues despite being new in the team.

Compliance Analyst

Abu Dhabi Commercial Bank
Dubai, United Arab Emirates
2021.06 - 2025.06
  • Tasked to collect, verify, and analyze information from internal and public sources towards completing enhanced due diligence required for Increased Risk NTB and existing customers for both individual and entity clients.
  • Managed minimum 100 reviewed alerts per day and served as Subject Matter Expert of newly formed Name Screening Team that runs screening for new and existing clients of the bank.
  • Handled PEP portfolio assessment project for existing customers incorrectly classified as Non-PEP during onboarding or by way of ownership and profile changes post account opening.
  • Developed and maintained MIS for PEP which was used by management in their reports.
  • Prepared daily productivity and monthly deck reports sent to department's senior management.
  • Supported team manager as backup during absence tasked to manage daily deliverables and attend weekly working group calls.
  • Reviewed and recommended changes in existing policies and procedures.

AML Compliance Analyst

Emirates NBD Bank
Dubai, United Arab Emirates
2021.01 - 2021.03
  • Performed payment screening as Level 2 Maker to identify, investigate and refer red flags in SWIFT messages as well as liaised Requests for Information (RFIs) with Business Unit towards clarification of unclear SWIFT details.
  • Achieved RFI team's target of decreasing normal daily 12 hours worked to 9 hours within three-month contract.

AML Consultant

First Abu Dhabi Bank
Abu Dhabi, United Arab Emirates
2019.04 - 2020.08
  • Employed in project tasked in conducting name screening and transaction monitoring for corporate and retail clients of Bank using various internal and public sources.
  • Exceeded daily target of 170 name screening alerts completed by team two weeks ahead of project deadline.

Risk and Compliance Senior Analyst

Accenture, Inc.
Taguig, Philippines
2018.01 - 2019.01
  • Reviewed 4-5 cases per day, carrying out initial screening and background research on new clients, third party payors and vendors of a law firm client via internal and public sources for purpose of conducting AML and client due diligence checks.
  • Generated daily productivity reports and maintained excellent quality scores.

Quality Control Specialist

IntegraScreen Malaysia Sdn Bhd
Penang, Malaysia
2016.05 - 2017.07
  • Delivered minimum 10 cases per day where secondary quality check was conducted for all KYC profiles published to partner Financial Institutions (FI) covering jurisdictional laws and regulations of Australian, European, Asian and South African market.
  • Supported operations by serving as QC POC of any queries regarding policy, methods of work, platform, challenging cases as well as providing operational workarounds, training, coaching, and sharing of best practices.
  • Implemented several action plans such as peer-to-peer review, QC-analyst buddy system, and bi-monthly QC-analyst exchange, among others to improve Malaysia hub's quality performance.

Production Quality Controller (PQC)

HSBC Electronic Data Processing Philippines
Muntinlupa, Philippines
2014.01 - 2016.05
  • Managed 7 PQCs for two months, tasks of which involved case assignment, monitoring provision of business required tools and applications, attending policy related meetings, and representing PQC team in several calibration exercises done globally.
  • Trained local and offshore new team members and several colleagues on KYC nuances for new business and periodic renewal phases involving securities services products such as funds, global custody, and loans.
  • Teamed up with SMEs in writing remediation procedures for secondary control findings for Manila hub.

Sanctions Officer

ANZ Global Services Operations Manila
Makati, Philippines
2012.09 - 2014.01
  • Cleared at least 930 SWIFT alerts per day ensuring red flags and potential connection to sanctioned individuals, entities, vessels, or countries, among others, were identified and properly escalated where necessary.

Alerts Management Analyst

ANZ Global Services Operations Manila
Makati, Philippines
2012.04 - 2012.09
  • Completed roughly 20% of approximately 24,000 backlog alerts cleared one week ahead of schedule.

Skills

  • Regulatory Compliance
  • Middle Management
  • Reports generation and analysis
  • Process Improvement
  • Review of Policies and Procedures
  • Project Management
  • Customer Service

Education

Bachelor of Science - Tourism

University of the Philippines
Diliman, Quezon City, Philippines
2008.06 - 2012.04

Overview

13
13
years of professional experience
4
4
years of post-secondary education

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Reggie Gares