Organised Document Controller with comprehensive experience in managing and overseeing document control systems. Knowledgeable Electrical Supervisor experienced in electrical installations, testing and inspections. Promotes technical excellence to achieve outstanding quality and safety standards. Methodical and meticulous for accurate task completion in pressured conditions. IT professional with expertise in troubleshooting hardware and software issues, providing technical support, and assisting users with system setups and configurations. Adept at maintaining and upgrading systems, ensuring network security, and delivering excellent customer service to resolve technical problems promptly.
· Provided first-level technical support for desktop systems, including software installations and hardware configurations, to enhance user productivity.
· Coordinated with third-party vendors for warranty repairs or replacements of faulty hardware, optimising asset utilisation and budget efficiency.
· Configured and maintained backup systems to safeguard critical data.
· Configured network printers and resolved printing issues to ensure smooth operation.
· Monitored computer system performance and intervened in identified problems.
· Diagnosed and resolved hardware, software, and network connectivity problems efficiently.
· Analysed system logs to identify and address potential security threats.