Regine B. Tinagan
Dubai ,UAE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Snr. Server
Reif Japanese Kushiyaki L.L.C
Dubai, Dubai Hills, Business park bldg.3
01.2021 - Current
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Used upselling methods featuring specials to complement dishes.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
Cashier, Server
Burger King
Dubai, Al Quoz ,Enoc petrol station.
10.2018 - 12.2019
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Educated customers on promotions, offers and special events to enhance product sales.
Server / Pioneer
Zark's Burger
Philippines, SM Iloilo City
04.2016 - 09.2016
- Welcoming guest taking orders .
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Promptly cleared away dirty dishes, wiped down surfaces and refreshed glasses or beverages.
Education
Bachelor of Industrial Technology - Major in Food Technology
Capiz State University
Philippines 07.2011 - 04.2015
Skills
- Cash handling
- Effective sales techniques
- Table service
- Food safety understanding
- Spirits, wine and food service
- Sanitisation procedures
- Dietary options
- Menu knowledge
- Food and beverage knowledge
Certification
- Certificate of Recognition Employee of the month of July 2016 Zark's Burger.
- Certificate of Recognition Employee of the month of May 2021 Reif Japanese Kushiyaki.
- Certificate of Recognition Employee of the month of April 2022 Reif Japanese Kushiyaki.
- Basic food training.
- Training Fire Safety LEVEL 1.
Timeline
Snr. Server
Reif Japanese Kushiyaki L.L.C
01.2021 - Current
Cashier, Server
Burger King
10.2018 - 12.2019
Server / Pioneer
Zark's Burger
04.2016 - 09.2016
Bachelor of Industrial Technology - Major in Food Technology
Capiz State University
07.2011 - 04.2015
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