REGUNATHAN
Sales Manager
Summary
Accomplished Sales Manager offering 23 years of experience developing and maximizing B2B,B2C and Direct sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Sales Manager
OPTIMUSROBO FZCO
Dubai
01.2023 - Current
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Sales Manager
Financial Service Provider, PYYPL LTD
Dubai
12.2021 - 12.2022
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Evaluated performance against goals and implemented appropriate development plans.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Prepared sales presentations for clients showing success and credibility of products.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Organized promotional events and interacted with community to increase sales volume.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Regional Distribution Manager
050 telecom
Dubai
01.2020 - 12.2021
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Increased client retention by providing superior customer service.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Developed and managed operating budget, meeting department goals.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Implemented new POS Recharge systems, resolved performance issues and expanded processes to meet diverse needs.
- Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reviewed established business practices and improved processes to reduce expenses.
Sales Manager
TRANS GULF ENTERPRISES LLC
Dubai
10.2016 - 06.2019
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Assistant Sales And Operations Manager
E-MAX under Landmark Group.
Dubai
01.2012 - 07.2016
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Area Manager
AXIOM TELECOM LLC
Dubai
01.2006 - 12.2011
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Transformed underperforming teams into productive, profitable teams.
- Oversaw budget planning, strategy development, community outreach for organization.
- Supervised 20 location managers and managed 50 IT assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
- Managed inventory and reduced shrinkage by 5% through detailed monitoring of daily operations and stock.
- Increased overall sales by 110% through capitalizing on new potential opportunities and developing and maintaining partnerships with 40 new companies and shareholders.
- Increased sales from AED 8M to AED 9.5M by rolling out new customer engagement programs across regional stores.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume 20%.
- Supervised 20 locations to enforce high-quality standards of operation.
- Modeled best practices for sales and customer service.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Education
Bachelor of Commerce - Business
University of Calicut
Kozhikode, KERALA, INDIA 09.1984 - 04.1986
Skills
Strategic account development
undefinedCertification
Training - Certificate of Computer Literacy, LBS Centre for Science and Technology.
Timeline
Sales Manager
OPTIMUSROBO FZCO
01.2023 - Current
Sales Manager
Financial Service Provider, PYYPL LTD
12.2021 - 12.2022
Regional Distribution Manager
050 telecom
01.2020 - 12.2021
Sales Manager
TRANS GULF ENTERPRISES LLC
10.2016 - 06.2019
Assistant Sales And Operations Manager
E-MAX under Landmark Group.
01.2012 - 07.2016
Area Manager
AXIOM TELECOM LLC
01.2006 - 12.2011
Training - Certificate of Computer Literacy, LBS Centre for Science and Technology.
01-1990
Bachelor of Commerce - Business
University of Calicut
09.1984 - 04.1986
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