Reham Hassan
Dubai,United Arab Emirates
Summary
Driven and results-oriented sales professional with a proven track record of exceeding targets and delivering exceptional revenue growth. I bring a strategic approach to prospecting, relationship-building, and closing deals. My passion for understanding client needs and tailoring solutions has consistently led to successful partnerships and Comprehending client requirements.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
1
1
Certification
Work History
Sales Specialist
Albadri Power Company LTD.
Khartoum, Sudan
08.2023 - Current
- Prepare questions for customers
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates. Creating and maintaining database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services. Upselling products and services.
- Researching and qualifying new leads.
- Cold called prospective clients to secure in-person appointments and pitches.
- Exceeded monthly revenue targets through managing and maintaining high-value clients.
- Grew existing client spending by upselling additional services to bespoke needs.
- Understood warranties and facilitated faulty merchandise returns to store.
- Closing sales and achieving sales targets.
Sales Administrator
Albadri Power Company LTD
Khartoum, Sudan
08.2019 - 07.2020
- Provided reliable administrative support for improved sales team efficiency.
- Drafted sales reports to distil data for decision-makers.
- Maintained sales documentation and customer records in company database.
- Prepared and distributed customer quotes within target timeframes.
- Evaluated KPIs to forecast sales, revenue and budgetary data.
- Assessed customer feedback against service delivery and identified corrective actions.
- Liaise with the Logistics department to ensure timely deliveries
- Prepare and Present stock - inventory and tender Reports
- Stay up-to-date with new products and features
- Maintain an Accurate Database of Customer and Prospect Information
HR Officer
Dal Mining Company LTD
Khartoum , Sudan
04.2018 - 05.2019
- handle employee relations, efficient HR administration focused on payroll, benefits support , and training.
- recruitment, screening, interviewing and placing workers.
- plan, direct and coordinate the administrative functions of an organization
- Monitored company HR data and trends to assess productivity against corporation strategy and goals.
- Improved employee productivity and organizational effectiveness by reviewing processes for optimal HR service delivery.
- oversee specialists in their duties; consult with executives on strategic planning, and link a company's management with its employees
Sales and Marketing Advisor
Elctric Motor
Khartoum, Sudan
11.2018 - 12.2018
- Provides sales management information by completing reports.
- Marketing brand activities
- Accounted for all inventory and ordered new stock
- Utilized various sales techniques to develop relationships with customers and drive sales
- Contacted customers and prospects to generate new business for sales projects to achieve company goals
- Assisted in outbound or inbound marketing activities by demonstrating expertise in various areas.
- Researched client base to understand customer needs and requirements.
Education
Bachelor of Management - Business Administration
Al Ahfad University For Women
Omdurman,Sudan 04.2001 - 07.2018
Skills
- Outstanding communication
- Team collaboration
- Customer Relations Management
- Interpersonal communication skills
- Sales and Negotiation
- Data Analysis
- Microsoft Office Skills
- Administrative Support
Languages
English
Fluent
Arabic
Native
Certification
BRITISH COUNCIL 2014 up to 2015
Management Forum for Personal and Professional Development
Timeline
Sales Specialist
Albadri Power Company LTD.
08.2023 - Current
Sales Administrator
Albadri Power Company LTD
08.2019 - 07.2020
Sales and Marketing Advisor
Elctric Motor
11.2018 - 12.2018
HR Officer
Dal Mining Company LTD
04.2018 - 05.2019
Bachelor of Management - Business Administration
Al Ahfad University For Women
04.2001 - 07.2018
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