Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Intern
Reham Abdul Jawad

Reham Abdul Jawad

Dubai,United Arab Emirates

Summary

I am an engineer by education, and an experienced business consultant and project manager with a track record of successful engagements and achievements. I recently relocated to Dubai and I'm seeking an opportunity where I can add value and progress my career.


Overview

13
13
years of professional experience

Work history

Senior Business consultant, Program Manager

Quick Wins Management Consulting
Cairo, Egypt
08.2018 - 07.2021
  • About Ezdhar Program
  • An acceleration program working under the umbrella of Ministry of Trade and Industry in cooperation with both GIZ and CFI (chambre of Food Industries)
  • The program aims to host 200 companies in the F&B industry to support their growth on all business aspects through providing advisory and consultancy support from a diversified panel of industry experts advising on strategic direction, training, and matchmaking with market service providers Role highlights
  • Taking into consideration that my responsibility is to implement second phase of Ezdhar program, it is worth mention the following project challenges:
  • Implementation timeline for Phase 2 of the project was 1 year for 100 companies versus 2 years with gaps between project cycles in phase 1
  • Project budget in phase 2 was almost 40% of phase 1, including all logistical expenses unlike phase 1
  • Project start date synchronized with COVID 19 pandemic which created a big challenge to reach companies and guarantee their commitment
  • Social media channels were not active enough to support the reach out of the program for such big number of companies in a short time
  • Project team member (PMO team) was assigned to other different projects creating the need to start over a new team and train the members
  • Despite the above I was able to achieve role requirements with excellence while achieving the following:
  • I hired, coached and trained and lead the Project Management Office team composing of 5 members, while setting out a program with projects and tasks and assigning it to them and was also in charge of their performance management
  • Designed and implemented the program's marketing and branding strategy to enhance Ezdhar's reach and brand awareness through successful media coverage and social media activities to increase program reach out to receive target applicants around 50% faster
  • Organized different events such as hosting program team, beneficiary SMEs and other VIP guests that resulted in many matchmaking activities and partnership success stories with high satisfaction survey results from attendants by the end of each cycle
  • Conducted more than 160 interviewing and screening activities for SME companies interested in participating in Ezdhar program active cycles based on a predesigned screening method along with building a recommendation list of strategic actions to the advisory consultant team who will manage the company later
  • Responsible team members built an interactive community through social media under my supervision, which allowed program graduate companies to connect and engage, the community took two phases; first is a trial phase using Facebook groups and phase two was building a prototype of an Ezdhar community mobile app that allows all program stakeholders to interact and act as a big database accessible for all
  • Managed project stakeholders' strategic relations including a team of 10-13 Subject Matter Experts, whom I recruited, onboarded, and integrated
  • I regularly organized meeting with them along with the project team to guide them through next steps and required companies support so that they provide specialized consulting services in different knowledge areas to the program SMEs beneficiary companies
  • Designed and implemented an institutionalized framework for the program's sustainability to ensure smooth handover to a public governmental partner after the completion of the project including a structured knowledge transfer program (Training and Documents) for the next implementing entity
  • I was able to implement and deliver all project goals and requirements with excellence along with achieving effective cost saving activities leaving around 12.5% surplus in project budget.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Used project management tools and techniques for positive, successful outcomes.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Monitored project spending and compiled budgets to develop business use cases.

Senior Business Analyst

Quick Wins Management Consulting
Cairo
01.2018 - 07.2019

Quality Assurance consultant

12.2012 - 12.2015
  • Organization Maturity Assessment Team
  • Role Highlights
  • Completed a member of a second level “Quality Assurance” of maturity assessment project for governmental entities in KSA based on an in-house designed and developed methodology focused on strategic planning, performance management, initiatives management, change management and beneficiary experience pillars that required reviewing and assessing governments strategy office documents and validating their performance levels
  • Designed and developed a best practice manual document for the same project as a future reference for all governmental entities for the next year
  • Below is a brief summary for the main projects I worked in, listing countries and sectors and industries of each project;
  • Project name work in project
  • Industry and Sector
  • Country
  • Adaa
  • Ministries maturity assessment quality assurance consultant
  • Government-Public
  • KSA
  • QMC
  • Strategic Foundation, organization structure design
  • Media- Public
  • Qatar
  • BEC
  • Process Reengineering private
  • Egypt
  • Halal
  • Policies
  • Certification-Private
  • USA
  • Reach Out
  • Business plan and feasibility study
  • Education-private
  • Egypt
  • Aloha cakes bakery and catering online shop Cairo, Egypt, I established a prestigious online shop utilizing culinary arts in catering for different parties and events
  • Role Highlights
  • Managed the business activities that included supervising three subordinates
  • Handled a number of stakeholders related to the logistical needs of the business
  • Handled customer service daily work (phone calls and social media inquiries and purchases)
  • Built and sustained brand name and image through different PR events, social media activities and digital channels
  • Managing the financial activities and aspects of the growing business orders and requests which varied between 800-1000 orders annually.

HR Consultant

Spider ME Recruitment Company
Cairo
09.2011 - 01.2012
  • Performed the necessary references checks required to optimize recruitment process for different company clients.

Network Support Engineer

Orange Business Services
Cairo
09.2008 - 09.2011
  • Provided first line diagnostic trouble shooting for different customers technical issues.

Education

Master of Business Administration (MBA) - Business Management

Arab Academy for Science, Technology and Maritime
Egypt
07.2019 - 06.2021

Information Technology Infrastructure Library certified (ITIL Foundation) - undefined

Cisco Certified Network Associate - Network Engineering

Cisco
Egypt

Cisco Certified Network Professional (CCNP) (Routing and Switching) - undefined

Bachelor of science - engineering

Ain Shams University

Skills

  • Project budgeting
  • Engaging leadership style
  • Innovation management
  • Business planning
  • Cost reduction
  • Business model implementation
  • Business strategy planning

Interests

Sponsored by Husband Interests: , Décor and Interior spaces styling 2

Languages

English
Fluent
Arabic
Native
French
Upper intermediate

Timeline

Master of Business Administration (MBA) - Business Management

Arab Academy for Science, Technology and Maritime
07.2019 - 06.2021

Senior Business consultant, Program Manager

Quick Wins Management Consulting
08.2018 - 07.2021

Senior Business Analyst

Quick Wins Management Consulting
01.2018 - 07.2019

Quality Assurance consultant

12.2012 - 12.2015

HR Consultant

Spider ME Recruitment Company
09.2011 - 01.2012

Network Support Engineer

Orange Business Services
09.2008 - 09.2011

Information Technology Infrastructure Library certified (ITIL Foundation) - undefined

Cisco Certified Network Associate - Network Engineering

Cisco

Cisco Certified Network Professional (CCNP) (Routing and Switching) - undefined

Bachelor of science - engineering

Ain Shams University

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