Rehema Nansamba
Dubai,-UAE
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Bath & Body Works
Sharjah, UAE
03.2023 - 02.2025
- Cultivated strong partnerships with suppliers, ensuring timely stock replenishment.
- Facilitated staff meetings for better communication and team cohesion.
- Negotiated best-possible prices for maximised profit levels.
- Grew team sales by 45% in [2month]
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Collaborated with team members for efficient store operations.
- Maintained tidy sales floor to enhance shopping experience.
Sales and customer service representative
adidas
Dubai, UAE
03.2021 - 03.2023
- Conducted product demonstrations to increase consumer interest.
- Established strong relationships with customers, enhancing brand loyalty.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Utilised knowledge of company products and services for increased sales.
- Managed daily sales operations to achieve business objectives.
Education
NVQ Level 2 - Business Analytics
Victoria University Kampala
Uganda01.2020
Skills
- Customer engagement
- Cross-Selling proficiency
- Analytical-thinking
- Stress tolerance
- Customer Service
- Ethical selling techniques
- Time-management
- Customer service excellence
- Advanced negotiating tactics
- Upselling techniques
Languages
English
Fluent
Arabic
Intermediate
Timeline
Retail Sales Associate
Bath & Body Works
03.2023 - 02.2025
Sales and customer service representative
adidas
03.2021 - 03.2023
NVQ Level 2 - Business Analytics
Victoria University Kampala
Similar Profiles
Christina PatelChristina Patel
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Jada CarsonJada Carson
Seasonal Retail Sales Associate at Bath & Body WorksSeasonal Retail Sales Associate at Bath & Body Works
Aliyah JimenezAliyah Jimenez
Seasonal Worker at Bath & Body WorksSeasonal Worker at Bath & Body Works