REHEMA ABDULHAMID
Dubai,United Arab Emirates
Summary
Energetic Sales Associate with knack for building strong customer relationships and driving sales growth. Consistently recognized for creating inviting store atmosphere that encourages repeat business and high customer satisfaction. Known for quick learning and adaptability in fast-paced environments, leading to improved team performance and increased sales.
Overview
7
7
years of professional experience
2011
2011
years of post-secondary education
Work History
SALES ASSOCIATE / CASHIER
SOUVENIRS LINES BOUTIQUE
Dubai, United Arab Emirates
02.2022 - 10.2024
- Provided constructive feedback during staff meetings leading to improved operational efficiency.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Managed 130 daily transactions, ensuring efficient customer service.
- Boosted sales by 30% via up selling and cross-selling.
- Increased customer satisfaction by providing exceptional service.
- Assisted shoppers with product selection for improved buying experience.
- Ensured store cleanliness for welcoming shopping environment.
SALES ASSOCIATE
NOMAN ENO BAZAAR
Mombasa
06.2017 - 03.2019
- Worked collaboratively to maintain efficient working environment
- Raised customer retention by 15% through personalized service
- Engaged with 250+ customers weekly, boosting store visits
- Maintained 98% accuracy in inventory counts, reducing stock errors
- Demonstrated strong communication and interpersonal skills
- Successfully upsell to 40% of customers during transactions
- Proven ability to handle pressure and address complaints effectively
- Flexible availability to work various shifts.
Education
HIGH SCHOOL DIPLOMA - HEG
CHANGAMWE SECONDARY SCHOOL
Some College (No Degree) - Computer Basics
Tebo Tech Training Institute
Mombasa-kenya05.2015
Skills
- Skilled Collaborator
- Customer Service
- High Achiever
- POS Systems
- Multitasking efficiency
- Time optimisation
- Customer-Focused approach
Languages
English
Arabic
Swahili
Timeline
SALES ASSOCIATE / CASHIER
SOUVENIRS LINES BOUTIQUE
02.2022 - 10.2024
SALES ASSOCIATE
NOMAN ENO BAZAAR
06.2017 - 03.2019
Some College (No Degree) - Computer Basics
Tebo Tech Training Institute
HIGH SCHOOL DIPLOMA - HEG
CHANGAMWE SECONDARY SCHOOL
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