Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Additional Information
Timeline
Work Preference
Work Availability
Software
Interests
REHMAT KHATTAK

REHMAT KHATTAK

eCommerce Specialist
DUBAI,DUBAI
Judge a man by his questions rather than his answers.
Voltaire

Summary

STORY OF JOURNEY Dear Recruiters, I am very interested in applying for the eCommerce Specialist job within your organization / Company. As I am certain that the combination of my previous work experience, the field of education, and multiple skills and qualities make me an ideal candidate for this role. Furthermore, I am confident that I would become a valuable addition to your team and the whole organization. With more than 8 years of extensive experience working as an eCommerce Specialist, I am fully adept at executing any tasks associated with the role. I especially excel at analyzing and evaluating online sales performance, producing original web content, and developing and implementing new promotional campaigns and plans. In SM LUXURY LIFE LLC, I was also in Incharge of improving customer satisfaction by monitoring competition and current market trends. I also collected customer reviews and feedback. During my time there, I was recognized by the company managers and executives for constantly performing great work and I also won the employee of the month award once for increasing the online Sales performance by 45% in just one year. I have good knowledge of eCommerce & Digital Marketing, Online Sales, Amazon, Noon, Carrefour and B2B Alibaba. I have very good experience in Branding and contact lenses from A to Z. I am sure that I will be a good asset to your company which you will appreciate later. Waiting for your Kind Response for a better chance to accept the new challenging opportunity SUMMARY OF QUALIFICATIONS eCommerce Specialist with over 10 years of experience specializing in website operation management, content analysis, marketing management, SEO, SEM and SQL data reporting. Education in Computer Science and experience in eCommerce management allow me to bridge a gap between IT, marketing, and operation. Expert user of WordPress, Magento, and Shopify eCommerce Software and trained Google Analytics user.

Overview

22
22
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Amazon FBA Seller

Iskhak Perfumes and Cosmetics Trading LLC
Dubai, Dubai
2023.06 - Current
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
  • Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
  • Increased product sales by optimizing Amazon listings with keyword research and market analysis.
  • Managed inventory levels to ensure stock availability and minimized storage fees.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
  • Enhanced Amazon store''s visibility through targeted advertising campaigns and sponsored products.
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
  • Utilized Amazon FBA tools to optimize product listings, improving search rankings and increasing conversions.
  • Coordinated with suppliers for efficient sourcing of high-quality products at competitive prices.
  • Analyzed sales data to forecast demand trends, enabling strategic decision-making for inventory management.
  • Leveraged social media channels for brand promotion, driving traffic to Amazon listings and increasing organic sales.

Ecommerce Marketing Manager

OPTO VISION LLC
DUBAI, Dubai
11.2022 - Current
  • IT-related activities included day-to-day network activities of all employees
  • Business relationships with previous and new clients worldwide in the Optical business
  • Contacting exhibitors in different parts of the world for branding resources
  • Creating and making stronger relationships with existing clients for B2B Business
  • Manufacturing B2B communication to receive the shipments
  • Creating new social media account for a newly opened Optical company in Dubai
  • Help drive the online sales target of the division
  • Support in the creation of E-trade plans in collaboration with online brand managers
  • Prepare periodic business performance reports
  • Support in the management of the daily mid-term and long-term interface between the client
  • Social media including Facebook, Instagram etc
  • Also handling Promotional content on TikTok, Instagram Reel and YouTube

eCommerce Manager

SM LUXURY LIFE LLC
03.2018 - 03.2022
  • Strong Knowledge of Amazon and Noon platforms both for UAE and KSA
  • From product creation to order fulfilment, payment and fees, promotion and more
  • Previously worked on Alibaba Premium Paid and Amazon Global accounts, especially on Amazon UK and US
  • Good knowledge of work amazon seller flex and Amazon Vendor Seller Central
  • Strong technical background in product creation aligned with amazon SEO practices and good knowledge of content writing
  • Strong familiarity with amazon bulk updates for stocks and prices
  • Background knowledge of amazon brand registry, amazon brand store and A+ content practice
  • Amazon advertising with solid knowledge of PPC campaigns, sponsored brand campaigns and sponsored product campaigns
  • Expert in FBA works from item creation, sending stocks, preparation, booking shipments and after-delivery issues
  • Able to handle sales issues such as customer complaints, returns and more
  • Planning digital marketing campaigns, including web
  • SEO/SEM, email, social media and display advertising
  • Maintaining our social media presence across all digital channels
  • Measuring and reporting on the performance of all digital marketing campaigns
  • Social media including Facebook, Instagram etc
  • Also handling Promotional content on TikTok, Instagram Reel and YouTube

Senior eCommerce Specialist

Big Brother Traders Pvt. Ltd
Lahore
11.2017 - 03.2018
  • Responsible for the overall production of Ecommerce which includes Processing goods
  • Coordinating mail pick-up times, picture taking of items, and listing
  • Serve as a liaison between customers and the company through personal and friendly
  • Communication by making decisions within set limits
  • Assist customers with descriptions of products
  • Answer emails regarding orders
  • Processes refunds
  • Assist customers with shipping details
  • Resolve customer complaints
  • Opened store, assignment of employee’s daily tasks, trained new associate management
  • From various locations to open their store
  • Alibaba B2B Product Hunting, OEM Branding, Purchase and Import
  • Listing, Selling, After Sales services etc.

System Analyst & eCommerce Specialist

ALBUR OPTICAL LLC
Dubai
11.2012 - 11.2017
  • Worked in the office and processed online orders, shipping them out quickly, and efficiently
  • Worked with corporate eCommerce specialists to ensure orders
  • Responsible for stacking and piling goods into Cartons, preparing goods for shipment, verifying
  • Items for shipment are correct, keep track of inventory
  • Website Design and related value-add services
  • As an eCommerce specialist, it was my responsibility to provide support for network solutions to eCommerce customers' websites
  • Handled customer escalations and forwarded them to the appropriate departments as necessary
  • The position also included communication with Vendors in Different countries for Branding, and products Shipment, receiving, Checking, Making Photos, designing on Photoshop, Listing, Selling, After Sales Service facility was all my responsibility
  • Digital Marketing, website Promoting, SEO
  • IT management, Business Relationships, Managing a team of over 30 administrative & technical staff and their daily work
  • Work with key agencies to develop plans in line with Brand objectives and manage/monitor plans and timings
  • Collect, compile, verify, and analyze data on product performance and customer feedback and make reports to relevant managers

Sales executive Cum IT coordinator

GPB Office Solution
Athens
11.2009 - 08.2012
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

Network Administrator

NK-Fact College of Computer Science
Lahore
06.2002 - 06.2004
  • Working on Domain servers and workgroups
  • Giving specific Privilege to students for using the lab’s computer
  • Maintaining Computers Hardware and Software for all kinds of Troubleshooting
  • Responsible for Lab computers and Class Computers
  • Office Equipment like Printers and scanners maintenance
  • Responsible for Managing administrative & technical and Teaching Staff along with more than 1500 Current Students in the College
  • Responsible for College Domain and users for the College from 1st Year to Final Year Students
  • Responsible for hardware and software installation, maintenance and repair
  • Performing routine audits of systems and software
  • Reporting to the Financial Manager of the College about any need for the lab or Computers etc
  • Management of server software and associated backup routines
  • To evaluate, test, advise, train and support Network related projects of the Teachers and students
  • Maintaining documentation of changes regarding users, functions & systems privilege by Domain such as each class has different privileges according to that
  • Managing the internal & hosted network infrastructure including firewalls, servers, switches etc.

Education

Bachelor of Science - Science

University of Peshawar, Govt. Degree College, Peshawar, Pakistan
03.2002 - 07.2004

Certified Graphics Designer - Multimedia Production

NICON Computer Science College, Lahore Pakistan
01.2002 - 06.2002

A+ Certification - Hardware

NK-Fact College of Computer Science, Lahore, Pakistan
01.2002 - 06.2002

MS Office 2003 Certification -

NK-Fact College of Computer Science, Lahore Pakistan
03.2003 - 06.2003

Skills

  • COMPUTER SKILLS INCLUDE:
  • Strong PC Skills
  • Microsoft Suite
  • ECommerce Management
  • Customer Service
  • IT Management
  • Web Development
  • Web Designing
  • Digital Marketing
  • Product Photography
  • Video Editing
  • Sales Management
  • General Trading & Purchase
  • Amazon Seller Central & Amazon Vendor Central
  • CPG & Retail
  • Google Analytics and Data Analysis
  • Inventory management, Forecasting & Demand planning
  • Management & Leadership
  • Direct Sales B2C, B2B, DSD, 1P,2P,3P Platform
  • Business Development & Brand Management
  • Owns & Manages SKU’s Lifecycles
  • Owns Amazon Seller Central Marketplace, 3P
  • Customer & Client Support
  • Strong Analytical & Critical thinking
  • ERP Order management
  • 65 WPM

Accomplishments

  • Ilarion University Republic of Nigeria
  • Complete Optical Unit Installation and setup along with our Previous company in Optical Business
  • VISION-X:
  • Attendant as an exhibitor many times in World Trade Center DUBAI UAE
  • MIDO:
  • Attendant as an exhibitor of Optical Products with brands in MILANO ITALY
  • SILMO:
  • Attendant as a visitor PARIS FRANCE
  • SILMO:
  • Attendant as a visitor in ISTANBUL TURKEY
  • OPTI:
  • Attendant as a visitor to München Germany
  • OMAN:
  • Attendant as an exhibitor in MUSCAT OMAN

Certification

OF YOUR COMPANY REHMAT ZAMAN KHATTAK

References

REFERENCES Available Upon Request

Additional Information

  • www.behance.net/rehmatkhan www.gpb.gr www.globalzoho.com www.zohoglasses.com www.smluxurylife.com

Timeline

Amazon FBA Seller - Iskhak Perfumes and Cosmetics Trading LLC
2023.06 - Current
Ecommerce Marketing Manager - OPTO VISION LLC
11.2022 - Current
eCommerce Manager - SM LUXURY LIFE LLC
03.2018 - 03.2022
Senior eCommerce Specialist - Big Brother Traders Pvt. Ltd
11.2017 - 03.2018
System Analyst & eCommerce Specialist - ALBUR OPTICAL LLC
11.2012 - 11.2017
Sales executive Cum IT coordinator - GPB Office Solution
11.2009 - 08.2012
NK-Fact College of Computer Science - MS Office 2003 Certification,
03.2003 - 06.2003
Network Administrator - NK-Fact College of Computer Science
06.2002 - 06.2004
University of Peshawar, Govt. Degree College - Bachelor of Science, Science
03.2002 - 07.2004
NICON Computer Science College - Certified Graphics Designer, Multimedia Production
01.2002 - 06.2002
NK-Fact College of Computer Science - A+ Certification, Hardware
01.2002 - 06.2002

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hoursWork from home optionCompany Culture

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Adobe Suite

Filmora

CapCut

Figma

Microsoft Office

Interests

Work

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REHMAT KHATTAKeCommerce Specialist