Experienced in overseeing complex operations and driving process improvements. Demonstrated track record of leading cross-functional teams to achieve operational excellence. Consistently delivering strategic solutions to enhance productivity and streamline workflows.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operation Manager
Yalla Lets Clean Cleaning an Facilities Management
Abu Dhabi
03.2023 - 05.2026
Directed daily operation of [Type] business and flexed with changing demands to consistently meet objectives.
Attended conventions to represent organisation, gather information and help build new partnerships.
Coordinated logistics and supply chain management, reducing delivery times by 20% while maintaining quality standards.
Demonstrated outstanding interpersonal and relationship-building abilities to communicate effectively and productively with diverse stakeholders.
Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Operation Manager
Triple K Enterprises
07.2017 - 10.2023
Monitored staff performance and developed improvement plans.
Streamlined customer service operations, significantly improving response times and customer satisfaction ratings.
Managed budgets and financial planning, achieving cost savings without compromising on quality.
Oversaw quality control processes, maintaining high standards for all products and services.
Technical Support
Telstra Powered by Teletech
02.2017 - 07.2017
Business Process Associate
ADEC Innovations
11.2015 - 08.2016
IT Staff - Scoring Committee
Cavite State University
Indang
09.2015 - 09.2015
On the Job Trainee
ADEC Innovations
Muntinlupa City
03.2015 - 06.2015
Education
Bachelor of Science - Information Technology
Cavite State University
Bacoor City, Cavite
01.2016
Las Pinas East National High School -
Las Pinas East National High School
Las Piñas City
01.2012
Almanza Elementary School -
Almanza Elementary School
Las Piñas City
01.2008
Skills
Dedicated and Hard Working Individual
Willing to take new challenges
Eager to learn
Can cooperate with my co-worker
Computer literate
Fast Learner
Operational planning
Performance monitoring
Certification
Mr. Reinier Sese Quiambao, 2015-11-30
Awards
Mr. CVSU Bacoor King of Hearts 2014
Best in Casual Wear
People's Choice Award
Mr. Production Number
Training
Microsoft Virtual Academy, Software Development Fundamentals, 2015-10-07, Security Fundamentals, 2015-10-07, Networking Fundamentals, 2015-10-07, Database Fundamentals, 2015-10-07, Deploying Windows 8, 2015-10-08, Windows 10 Technical Preview Fundamentals for IT Pros, 2015-10-08
Seminars and Trainings Attended, The University Windows Platform, 2015-08-29, Ever- Gotesco Cinema 4 Commonwealth, Quezon City, Marketing, 2015-08-29, Ever- Gotesco Cinema 4 Commonwealth, Quezon City, Character Animation, 2015-08-29, Ever- Gotesco Cinema 4 Commonwealth, Quezon City, Unity, 2015-08-29, Ever- Gotesco Cinema 4 Commonwealth, Quezon City, Personal Effectiveness Program (PEP), ADEC Innovations, Speak Easily, 2015-05-27, ADEC Innovations, Work Force Development, ADEC Innovations
Personal Information
Age: 30
Height: 5'7
Weight: 130 lbs.
Timeline
Operation Manager
Yalla Lets Clean Cleaning an Facilities Management
Administrative officer at Power Group Facilities Management(Cleaning)ServiceAdministrative officer at Power Group Facilities Management(Cleaning)Service