Reizzie Mey Lleno
Abu Dhabi,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Barbara's Restaurant & Catering
06.2021 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
Sales Associate
RRJ Philippines
01.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Marine Transportation
Our Lady of Fatima University
Manila, Philippines03.2020
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer and client relations
- Greeting and Seating Clients
Certification
* Basic Training
* Proficiency in Survival Craft and Rescue Boats
* Ratings Forming Part of a Navigational Watch
Timeline
Receptionist
Barbara's Restaurant & Catering
06.2021 - 12.2023
Sales Associate
RRJ Philippines
01.2019 - 03.2020
Bachelor of Science - Marine Transportation
Our Lady of Fatima University
* Basic Training
* Proficiency in Survival Craft and Rescue Boats
* Ratings Forming Part of a Navigational Watch
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