REKHA BHATIYA

Staff Management: Supervising, training, and scheduling staff. Ensuring team members adhere to service standards and protocols.

Customer Service: Ensuring high levels of customer satisfaction by maintaining quality service. Handling customer complaints and resolving issues promptly.

Operational Oversight: Overseeing daily operations to ensure everything runs smoothly. Coordinating with kitchen staff to ensure timely and quality food service.

Inventory and Supplies: Managing inventory and ordering supplies as needed. Ensuring proper storage and handling of food and beverages.

Health and Safety Compliance: Enforcing health and safety regulations. Ensuring the cleanliness and sanitation of the restaurant.

Financial Management: Assisting with budgeting and financial planning. Monitoring expenses and revenue to ensure profitability.

Marketing and Promotion: Implementing promotional activities to attract customers. Collaborating with the marketing team to enhance the restaurant’s visibility.

Team Leadership: Motivating staff and fostering a positive work environment. Conducting performance reviews and providing feedback.

Customer Service: Greeting customers and assisting them with their shopping needs. Providing detailed product information and recommendations. Handling customer inquiries and resolving any issues or complaints.

Sales and Transactions:Processing sales transactions accurately using the cash register or POS system. Handling cash, credit card payments, and returns or exchanges. Keeping track of sales targets and working towards achieving them.

Product Knowledge: Staying updated on the latest product arrivals and promotions.Understanding the features and benefits of different products to better assist customers.

Inventory Management: Restocking shelves and displays to ensure products are available and well-presented. Conducting inventory checks and assisting with stock ordering.

Store Maintenance: Keeping the store clean, organized, and visually appealing. Setting up attractive displays to promote key products and seasonal items.

Team Collaboration: Working with fellow team members to ensure smooth store operations.

Communicating effectively with management about stock levels, customer feedback, and any store issues.

Promotions and Sales Events:Assisting in the preparation and execution of promotional events.

Informing customers about ongoing promotions and special offers.