Remal Galal Mohamed
UAE,Sharjah
Summary
Empathetic educator with flair for engaging students in social science topics, leveraging strong communication and analytical skills to foster stimulating learning environment. Incorporates innovative teaching methods and collaborative techniques to encourage critical thinking and active participation. Committed to inspiring students to understand and address societal issues, promoting informed and responsible citizenship. Seasoned professional with focus on Social Science education. Can provide high-quality, engaging lessons and foster intellectual curiosity in students through innovative teaching methods. Unique skills include mastery of diverse teaching strategies and ability to easily adapt to different learning styles.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Social studies teacher
Al-Nasr Primary School
Faqous City, Egypt
09.2022 - 05.2023
- Developed innovative lesson plans by integrating contemporary social issues.
- Enhanced student engagement for better learning outcomes through interactive teaching methods.
- Fostered critical thinking within students by introducing debates on socio-political matters.
- Bolstered student participation in class discussions to improve their communication skills.
- Adopted differentiated learning approaches with consideration of individual student needs.
- Implemented technology in lessons, enhancing overall teaching efficiency and effectiveness.
- Participated actively in school events and committees, contributing towards building a positive school culture.
- Created and marked homework, exams and class activities to monitor individuals' progress.
- Engaged students with lesson materials by building positive rapport.
- Established clear learning outcomes and targets for different abilities.
- Achieved target exam results for department attainment.
- Planned inspiring extracurricular activities for well-rounded student socialisation and development.
- Maintained updated curriculum knowledge for expert student guidance.
- Delivered informative progress reports aiding student development.
- Planned and supervised educational excursions for enhanced student engagement.
- Minimised low level disruption by enforcing classroom policies.
- Supported department development plans to meet new national curriculum requirements.
Teacher
Alshoala alahlya
Almalaz, Saudi Arabia
01.2019 - 09.2021
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Fostered a positive learning environment for student engagement through effective classroom management.
- Boosted students' reading comprehension with creative teaching strategies.
- Communicated regularly with parents about their children's performance and behaviour at school.
- Organised school events such as sports day or concerts showcasing student talents beyond academics.
- Created lesson plans and scheduled each day to promote maximum student engagement.
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Created lesson plans and scheduled each day to promote maximum student learning and enrichment.
- Worked with other teachers and administrators to evaluate and revise elementary school programmes.
- Administered assessments to determine each student's specific educational and social needs.
- Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
- Selected curricula based on students' interests, aptitude and ability.
Secretary
Almotaheda Pharma
Tripoli, Libya
04.2014 - 02.2017
- Streamlined office procedures to increase efficiency.
- Scheduled appointments for executive management team.
- Enhanced company communication with accurate minute-taking during meetings.
- Organised business travel arrangements, ensuring smooth operations for all staff involved.
- Improved client relationships through professional telephone etiquette.
- Facilitated efficient communication by managing correspondence via post and email.
- Maintained confidential records, safeguarding sensitive corporate information.
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Coordinated events that resulted in positive company exposure.
- Fostered a welcoming environment for visitors which improved public relations image of the company.
- Provided administrative support for projects; project completion rates improved significantly as a result.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Followed written and verbal procedures, completing tasks with accuracy and efficiency.
- Updated files and records with precise system navigation.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
- Received and placed telephone calls to clients and prospective clients.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Documented daily work performed, reporting on incidents and accomplishments to inform management.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Improved administration workflows to free up time and increase staff capabilities.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Handled basic clerical needs to help staff focus on more pressing matters.
- Proofread, formatted and corrected correspondence for office staff.
- Documented staff entitlements and expenditures, matching information against allowances.
Customer service representative
DHL Express
Tripoli, Libya
02.2012 - 03.2014
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
- Facilitated customer loyalty programmes to enhance customer retention.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Offered technical support, leading to enhanced user experience.
- Assisted customers in making informed decisions by providing detailed product information.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Assisted customers with additional retail services, including alterations, special orders and item loans.
- Recorded information about inquiries and complaints within internal database.
Education
Diploma of Education - Education
College of Education
Zagazig , Egypt 09.2017 - 05.2018
Skills
- Lesson planning
- Curriculum development
- Student assessment
- Child safeguarding awareness
- Parent-Teacher communication
- Multicultural education
- Professional development commitment
- Active listening
- Public speaking
- Organisation
- Student development
- Student assessments
- Exam preparation
- Subject knowledge
- Student feedback provision
- Group work coordination
- Meeting coordination
- Office administration
- Diary management
- Client services excellence
- Telephone protocol knowledge
- Minutes drafting
- Time management excellence
- Document proofreading
- Customer service experience
- Relationship building
- Classroom management
Languages
Arabic
Fluent
English
Intermediate
Certification
Master of education
Timeline
Social studies teacher
Al-Nasr Primary School
09.2022 - 05.2023
Teacher
Alshoala alahlya
01.2019 - 09.2021
Diploma of Education - Education
College of Education
09.2017 - 05.2018
Secretary
Almotaheda Pharma
04.2014 - 02.2017
Customer service representative
DHL Express
02.2012 - 03.2014
Master of education
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