Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Reference
Personal Information
Timeline
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REMON MICHEAL ABDO SAMAAN

REMON MICHEAL ABDO SAMAAN

DUBAI,United Arab Emirates

Summary

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

18
18
years of professional experience
10
10
years of post-secondary education

Work history

Team Leader - Lifeguard Operation

LEGOLAND Dubai Resort Water Park- Dubai Parks and Resorts
Dubai, UAE
11.2016 - Current
  • Promoted from Lifeguard to Team leader from first of October 2019
  • Working closely with the lifeguards to ensure that any problems with the pools are addressed
  • Carrying out pool tests and dealing with any problems accordingly
  • Cleaning all pools and maintain high water quality
  • Maintain a high level of cleanness around the pool
  • Liaising with line manager to ensure works are carried out with minimal disruption to operations
  • Reporting routine maintenance of the club's equipment
  • Liaising with operational team to ensure works are carried out with minimal disruption to operations
  • Prioritising works and keeping the operations team informed
  • Undertaking any other reasonable duties as directed by the Head of Swimming
  • Arriving for your shift on time and in correct uniform (clean, smart and presentable at all time)
  • Follow all procedures set in place
  • Constantly looking for ways to improve current practices.
  • Completed opening and closing procedures each day.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Increased customer retention by offering loyalty schemes at checkout.

SENIER CASHIER

LANDMARK GROUP (Orient International Trading LTD-Alexandria- Egypt) CENTER POINT -OPENING TEAM
Alexandria
08.2008 - 11.2016
  • Interact with customers and receive payment in various forms including cash, checks, credit cards, gift cards, and vouchers
  • Complete other financial transactions for customers such as issuing receipts, completing refunds and exchanges, and returning change or credits as necessary
  • Communicate effectively and professionally with customers by greeting people, answering questions, providing information, assisting in transactions, and resolving complaints according to standard policies
  • Utilize various devices such as point-of-sale systems, credit card readers, cash registers, and calculators to tabulate bills, calculate change, and create receipts
  • Use paging systems as necessary to communicate with customers, call for assistance, and provide important information
  • Clean and maintain checkout areas and organize cash drawers, price sheets, and informational signage
  • Mentor, train, manage, and oversee junior cashiers as necessary by providing assistance during customer interactions, verifying prices, and acting according to store policy
  • Maintain checkout equipment by completing frequent cleaning and restocking of cash and receipt paper and communicate with technical personnel when necessary to facilitate repairs and upgrades.

ACCOUNTANT

Cleopatra Trading Group - Hurghada -Egypt
Hurghada
06.2006 - 05.2009
  • Handling & organizing daily cash bank deposit
  • Handling & responsibility for petty cash float
  • Organizing monthly Accountants reports
  • Handling and Preparing the balance sheet statement and final account and the historical cost and the trail balance and I know all about the accounting cycle
  • Tax Accounts
  • Currency Exchange
  • Handling all payments problems transferred from the call center on spot
  • Inventory and Pricing Management
  • Manage customer service and handle customer complains
  • Follow up implementation of marketing work
  • Handling & organizing staff training & staff preparation
  • Solve financial problems on the spot
  • Perform any other duties requested by the Direct Manager.

Education

BACHELOR OF COMMERCE - Accounting

Alexandria University
Alexandria
01.2000 - 09.2009

Skills

  • Operating systems: windows XP & Windows 10
  • Microsoft Word Course
  • Microsoft Excel Course (Useful Excel By Dinesh Natarajan 2013)
  • Microsoft PowerPoint Course
  • Customer relations
  • Payment Processing
  • Product knowledge
  • Cash management
  • Issue resolution
  • Just In Time stock control
  • Loss prevention
  • Cash drawer balancing
  • Customer assistance
  • Merchandise replenishment
  • Store appearance upkeep
  • Staff mentoring

Additional Information

I'll be thankful if you give me the honor to work under your organization Thanks...Best Regards.

Languages

Arabic (Native)
English (Speaking, listing, writing Very Good)

Reference

Wasantha Kumara, +971528398982, Manager of Lifeguard Department at Lego-land Dubai

Personal Information

  • Date of birth: 05/29/82
  • Gender: Male
  • Nationality: Egyptian

Timeline

Team Leader - Lifeguard Operation

LEGOLAND Dubai Resort Water Park- Dubai Parks and Resorts
11.2016 - Current

SENIER CASHIER

LANDMARK GROUP (Orient International Trading LTD-Alexandria- Egypt) CENTER POINT -OPENING TEAM
08.2008 - 11.2016

ACCOUNTANT

Cleopatra Trading Group - Hurghada -Egypt
06.2006 - 05.2009

BACHELOR OF COMMERCE - Accounting

Alexandria University
01.2000 - 09.2009

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REMON MICHEAL ABDO SAMAAN