Gopakumar Mullappilly
Karama,UAE
Summary
Dedicated Logistics Professional with extensive experience in customs clearance, warehousing, supply chain, cargo management, customer service relations, negotiating & planning. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Operations Coordinator
Modern Freight Company, LLC
10.2007 - Current
- Identified and solved various types of imports, exports, transit & import for re-export shipments
- Provided direction and guidance to transportation & logistics planning
- Analyzed breakbulk shipments, coordinating with port for the collection & delivery of cargo
- Consignment confirmation & checking the concerned documents
- Coordinating with clients, shipping line & arrange documents for DO collection
- Used harmonized codes and import/export code as required
- Scheduled weekly and monthly documentation and reporting deadlines
- Proactively resolves and escalates delivery issues to appropriate personal
- Prepared customer details in system and resolves billing discrepancies against client SOP’s
- Collaborated with various clients like MASTER BAKERS, GAC, FINE HYGENIC, CAPAROL PAINTS,PREMIUM FLOORINGS.
- Responsible for efficient planning and performance of all transport movements
- Maintained Proper and accurate Pre-shipment and Post-shipment administration
- Meet on-time delivery requirements and follow up on discrepancies with suppliers and customer service teams.
Education
Bachelor’s - Business Administration
BBA - Retailing
Diploma - Hotel Management, Draughtsman Civil
Skills
Customer supportundefined
Timeline
Operations Coordinator
Modern Freight Company, LLC
10.2007 - Current
Bachelor’s - Business Administration
BBA - Retailing
Diploma - Hotel Management, Draughtsman Civil
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