RENANTE S. EDAMA JR
LAKE CITY TOWER , CLUSTER D,Dubai
Summary
A high-performing supervisor who achieved almost eight (8) committed years of professional service in a Food & Beverage Chain Company in Dubai UAE with over 20+ branches across. Earned positions and responsibilities through hard work, perseverance, discipline, and dedication. Specializes in food preparation, food safety & sanitation, inventory, cost control, and handling staff on daily operations.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certificate
Work History
Supervisor | Cinnabon & Seattle's Best Coffee
CRAVIA LLC
DUBAI, UNITED ARAB EMIRATES
06.2015 - Current
- Responsible for all-day sales activities.
- Ensure high levels of customer satisfaction through excellent service.
- Making reports of end-of-shift sales.
- Establish methods to meet work schedules.
- Team up with coworkers to ensure proper customer service.
- Maintained in-stock and presentable condition assigned area.
- Train staff in job duties, sanitation, and safety procedures.
- Estimate records of stocks, repair, sales, and wastage.
Team Leader
GAISANO MALL OF TAGUM
TAGUM CITY DAVAO DEL NORTE, PHILIPPINES
10.2012 - 01.2015
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Prioritised and assigned tasks for strategic and optimised distribution of workloads.
- Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Led shifts and motivated team to drive sales.
Hostel Receptionist
CARLITOS HOSTEL
TAGUM CITY, DAVAO DEL NORTE, PHILIPPINES
07.2011 - 09.2012
- Greeted guests and facilitated check-in and check-out procedures.
- Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
- Scheduled and made reservations for guests using hotel and management software.
- Delivered front of house duties with warm and professional manner.
Kitchen Crew
PUNONG`S RESTAURANT
TAGUM CITY DAVAO DEL NORTE, Philippines
01.2011 - 06.2011
- Carried out day-to-day duties accurately and efficiently.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Minimised food waste with FIFO system, verifying all ingredients stored at correct temperatures.
Education
Associate's degree - Hotel & Restaurant Management
Tagum National Trade School
Philippines 06.2006 - 03.2010
High School Diploma -
Tagum National High School
Philippines 06.2002 - 03.2006
Skills
- Food and Beverage Management
- Inventory Management
- Computer Literacy
- Customer Service Skills
- Time Management
- Genuine Work Ethics
- Keen on details
- Team Player
- Management Skills
- Food hygiene regulations
- Cost controls
- Workflow planning
- Shift Scheduling
- Staff supervision
Certification
- CERTIFIED PERSON IN CHARGE (TSIQS-PIC-C-00619)
CRAVIA LLC -28/02/2021 - 27/02/2026
Timeline
Supervisor | Cinnabon & Seattle's Best Coffee
CRAVIA LLC
06.2015 - Current
Team Leader
GAISANO MALL OF TAGUM
10.2012 - 01.2015
Hostel Receptionist
CARLITOS HOSTEL
07.2011 - 09.2012
Kitchen Crew
PUNONG`S RESTAURANT
01.2011 - 06.2011
Associate's degree - Hotel & Restaurant Management
Tagum National Trade School
06.2006 - 03.2010
High School Diploma -
Tagum National High School
06.2002 - 03.2006
Additional Information
1. Jomelyn Galos Goroza - Tim Horton's (Supervisor) +1(514)298-1477
2. Joanna Mae Vargas - Cinnabon (Assistant Manager) +971565322458
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