RENANTE S. EDAMA JR
LAKE CITY TOWER , CLUSTER D,Dubai
Summary
Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
SUPERVISOR
CRAVIA LLC
DUBAI, UNITED ARAB EMIRATES
2015.06 - Current
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Coordinated employee schedules and handled resource management to remove barriers to productivity.
ASSISTANT MANAGER
CARLITOS HOSTEL
TAGUM CITY, DAVAO DEL NORTE, PHILIPPINES
2013.08 - 2015.03
- Oversaw delivery of financial and operational functions, reviewing customer feedback to ensure action plans were in line with customer needs.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Handled guest complaints to protect brand reputation.
- Adhered to company policies and brand standards to support outstanding guest experiences.
TEAM LEADER SUPERVISOR
GAISANO MALL OF TAGUM
TAGUM CITY DAVAO DEL NORTE, PHILIPPINES
2010.10 - 2013.06
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Offered instruction, coaching and motivation for enhanced team morale.
Education
DIPLOMA - HOTEL & RESTAURANT MANAGEMENT
TAGUM NATIONAL TRADE SCHOOL
TAGUM CITY DAVAO DEL NORTE, PHILIPPINES 2006.06 - 2010.03
HIGH SCHOOL DIPLOMA - SECONDARY SCHOOL
TAGUM NATIONAL HIGH SCHOOL
TAGUM CITY DAVAO DEL NORTE, PHILIPPINES 2002.03 - 2006.06
Skills
- CUSTOMER SERVICE
- POS OPERATION
- TEAM SUPERVISION
- TARGET-DRIVEN
- MICROSOFT EXCEL
Languages
English
Upper intermediate
Certification
- CERTIFIED PERSON IN CHARGE ( TSIQS-PIC-C-00619)
CRAVIA LLC -28/02/2021 - 27/02/2026
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
SUPERVISOR
CRAVIA LLC
2015.06 - Current
ASSISTANT MANAGER
CARLITOS HOSTEL
2013.08 - 2015.03
TEAM LEADER SUPERVISOR
GAISANO MALL OF TAGUM
2010.10 - 2013.06
DIPLOMA - HOTEL & RESTAURANT MANAGEMENT
TAGUM NATIONAL TRADE SCHOOL
2006.06 - 2010.03
HIGH SCHOOL DIPLOMA - SECONDARY SCHOOL
TAGUM NATIONAL HIGH SCHOOL
2002.03 - 2006.06