Rene Boy Estacio
Dubai
Summary
Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Back-up Cashier and Store Associate
Carrefour Supermarket
07.2017 - Current
- In charge of register, cash transactions and balancing the register after the end of the shift.
- Assist co-employees with various task
- Do suggestive selling, taking orders and assisting the customers.
- Ensuring of highest standard of customer service and brand integrity.
- Control and execute shrink standards.
- Ensure proper inventory levels and controls.
- Establish and maintain a working relationship with all support staff, supervisors, and manager.
- Ensure proper usage compliance and handling of all supplies.
- Checking the cleanliness of the shelves and update prices of the items in the selling area.
Baker and Sales Staff
Geant Easy Supermarket
08.2011 - 06.2017
- Go the extra mile to drive sales.
- Ensure efficiency and check quality of items in the Bakery Section.
- Customer service execution through suggestive and creative selling.
- Ensure customer satisfaction and assist them professionally.
- Organize, arrange and maintain the merchandise display according to product guidelines.
- Checking the expiration dates of all products in the Bakery Section.
- Pricing and tagging of all Bakery items.
- Make orders and quality control of Raw Materials from the supplier.
- Controlling the wastage as prepared by the Store Manager.
- Making Purchase Order from the Bakery supplier.
- Receive, check and verify the accuracy of deliveries and merchandise.
- Complies with the proper operating procedures of safety and health standards and regulations.
- Monitoring of freezer, chiller and other bakery equipments.
- Maintains the back store and record areas in a neat and orderly manner.
Baker and Sales Associates
Rustan Supercenter Inc.
05.2002 - 08.2011
- Assisting in the implementation of sales strategy as prepared by the Store Manager.
- Controlling the stocks as per Budget Value.
- In-charge in production planning and baking.
- Monitoring of shrinkage and its control.
- Responsible in raw materials, packaging items and other Bakery stock for inventory.
- Maintain Bakery condition as per company and municipality standard.
- Familiar on various management tools in Bakery operation –its use and maintenance.
- Doing price canvass report.
- Providing a friendly and helpful service to the customers.
- Receive customers order whether it is bread, cookies, cakes or pastry.
- Answer customers question about breads and cakes, prices and availability.
- Interacts with other team members towards the solution of problems and the fulfillment of production, objectives and participate in group work for continuous improvement.
Education
Bachelor - Agricultural Technology
Occidental Mindoro Polytechnic College
San Jose, Occidental Mindoro, Philippines03.1999
Secondary - undefined
San Jose National Agricultural and Industrial School
San Jose, Occidental Mindoro, Philippines03.1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Merchandise restocking
- Product knowledge
- Product restocking
- Inventory management
Certification
- Filipino Institute, Microsoft Office, Dubai, United Arab Emirates, March 20, 2022
- Filipino Institute, Business Administration, Professional Diploma, Dubai, United Arab Emirates, May 14, 2023
SEMINAR WORKSHOP AND TRAINING
- Basic First Aid with CPR and AED, Vigilant Safety Services, Geant Hypermarket, Ibn Battuta Mall, Dubai, UAE, August 1, 2014
- Food Hygiene Basics, Mentus Consultants, Geant Hypermarket, Ibn Battuta Mall, Dubai, UAE, September 12, 2011
- Turning Goods to Opportunities Workshop, Vigan Hall, Fernandina 88 Hotel, Quezon City, Manila, Philippines, September 12, 2003
- Customer Service Workshop, Rustan Supercenter Inc., RCC Function Room, Araneta Center Cubao, Manila, Philippines
- Personality and Customer Care Workshop, Vigan Hall, Fernandina 88 Hotel, Quezon City, Manila, Philippines, September 5, 2003
- Basic Customer Workshop, Training Room, Shopwise Vito Cruz, Makati City, Philippines, July 1, 2003
Timeline
Back-up Cashier and Store Associate
Carrefour Supermarket
07.2017 - Current
Baker and Sales Staff
Geant Easy Supermarket
08.2011 - 06.2017
Baker and Sales Associates
Rustan Supercenter Inc.
05.2002 - 08.2011
Secondary - undefined
San Jose National Agricultural and Industrial School
Bachelor - Agricultural Technology
Occidental Mindoro Polytechnic College