Renjith Nair
Business Development Manager ( Projects And Special Segments ) Maritime Industry
ABUDHABI
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
Radio Holland Middle East
Abudhabi
01.2013 - Current
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Represented company and promoted products at conferences and industry events.
- Worked with existing customers to increase purchases of products and services.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Collaborated with sales and marketing departments to support project rollout.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Consulted with product development teams to enhance products based on customer interest data.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Devised effective marketing, sales and other promotional initiatives.
- Created reports and presentations detailing business development activities.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated, prepared and signed contracts with clients.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Performed research to uncover potential target areas, markets and industries.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Key Account Manager
AL Yousuf Computer and Telecommunication
Dubai
01.2011 - 01.2013
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed key competitors to respond to competitive threats.
- Supported sales and reporting for large and medium-sized accounts.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Exceptional computer skills
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked independently with minimal supervision.
- Stayed current on company offerings and industry trends.
- Developed customer relationships and increased overall sales by 20%.
- Set and achieved company defined sales goals.
- Increased sales volume by adding [1million] accounts in Dubai territory.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Sales Representative
Manchester Communications
Sharjah
01.2010 - 01.2011
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Revitalized product revenues to over $300K in one year.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
Team Leader Manager
Barclays Bank
Dubai
11.2007 - 11.2009
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Led employee relations through effective communication, coaching, training and development.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Collaborated with sales team to set monthly funding goals and tracked progress .
- Distributed and briefed code of conduct to players, families and staff.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Facilitated meetings to communicate team performance goals and results.
Sales Executive
Standard Chartered Bank
Dubai
11.2005 - 10.2007
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - IT And Telecommunication
Sikkim Manipal University
INDIA 01.2001 - 12.2004
Skills
Relationship building and management
Research
Market understanding
Strategic planning
Forecasting ability
Networking strength
Territory Management
Business development and planning
Key decision making
Reading , travelling , Trekking
To Read on Success stories ,Balance of Life and Job , New technologies.
For Business : Wish to Travel to different countries , to analyze the market , to network with people and to build strategies for developing business.
For leisure : Wish to travel to Quite and remote places.
Timeline
Business Development Manager
Radio Holland Middle East
01.2013 - Current
Key Account Manager
AL Yousuf Computer and Telecommunication
01.2011 - 01.2013
Sales Representative
Manchester Communications
01.2010 - 01.2011
Team Leader Manager
Barclays Bank
11.2007 - 11.2009
Sales Executive
Standard Chartered Bank
11.2005 - 10.2007
Bachelor of Science - IT And Telecommunication
Sikkim Manipal University
01.2001 - 12.2004