Renu George
Dubai ,United Arab Emirates
Summary
High-achieving Senior Administrator prepared to apply 9 years of experience to challenging new role at Real Estate company. Prepared to streamline processes and manage clerical tasks for departments, offices and leadership staff. Expertise includes building relationships, facilitating communication and organising materials, people and plans.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Sr Administrator
Marisan Properties
Dubai , United Arab Emirates
11.2022 - Current
- Responded to, researched and resolved issues from internal staff, external departments and customers.
- Organised master calendar of appointments, operational targets and projects.
- Used strong leadership and administrative abilities to maintain smooth office operations.
- Documented conferences, meetings and appointments with verbatim reports.
- Arranged supplies, documents and spaces for meetings.
- Used Microsoft Word and other software tools to create documents and clear communications.
- New & Renewal of tenancy contracts
- CRM - listing properties on Property Finder/Bayut/Dubizzle
- Management reminders (Meetings/Employees Birthday/ Renewal Of Visa/ Trakheesi Renewal
- Office Access cards/Building access cards/Parking Cards/ Laptops undertaking & issuance
- Visa/EID/Insurance New & Renewal
Sr Marketing Execuitive- Hotel Supply
Goibibo Group Pvt Ltd
Mumbai , India
04.2014 - 07.2022
- Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
- Prepared and presented sales proposals to prospective clients, highlighting relevant hotel service features to secure sales.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Oversaw booking and reservation of hotel space, working with other hotel staff to confirm clients have excellent experience.
- Sought feedback after hotel stay to discuss future opportunities and build ongoing relationships with clients.
- Contributed to and implemented sales strategies, regularly exceeding set sales targets.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Designated as Executive- Operations
PANOROMIC GROUP
MUMBAI, INDIA
02.2013 - 03.2014
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
- Created and maintained displays and signs.
- Monitored and updated stock levels and inventory databases.
- Supported team by demonstrating respect and willingness to help.
- Generated Key Performance Indicator reporting to drive better performance.
- Completed duties to deliver on targets with accuracy and efficiency.
- Replenished stock and processed deliveries to maximise product availability.
Designated As Executive
E-Tours Travel
Mumbai , India
01.2012 - 01.2013
- Supervised budgets and timelines, ensuring progress met project scope targets.
- Partnered with management team to optimise operations and reduce costs.
- Trained and mentored managers to cultivate cohesive leadership team.
- Set strategic plans to govern functioning of [Type] operations.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Monitored operations to assess and highlight results.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Reviewed customer history to recommend appropriate products and services.
Education
Bachelor of Commerce - Commerce
Model College
Mumbai 04.2009 - 04.2012
Skills
- Business administration
- Office management
- Documentation control
- Team building
- Payroll administration
- System development and administration
Languages
English
Proficient (C2)
Accomplishments
Was a Top Performance in Pan India from month November-15, Jan -16, March, April, Sep-16 for GOIBIBO
Also Appreciated as Top performance in the West India region in the last 3 Months
Timeline
Sr Administrator
Marisan Properties
11.2022 - Current
Sr Marketing Execuitive- Hotel Supply
Goibibo Group Pvt Ltd
04.2014 - 07.2022
Designated as Executive- Operations
PANOROMIC GROUP
02.2013 - 03.2014
Designated As Executive
E-Tours Travel
01.2012 - 01.2013
Bachelor of Commerce - Commerce
Model College
04.2009 - 04.2012
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