RESHMA RAMANAN
Dubai
Summary
Dedicated and enthusiastic education and Sales professional with a Master’s degree in Computer Applications, a Bachelor’s degree in Computer Science, and formal training in Montessori education. Experienced as a Computer Science Teacher, with knowledge of programming, computer applications, operating systems, and databases. Worked as a Tele Sales Executive in Dubai, demonstrating strong communication, coordination, teamwork, time management, and target-oriented skills. Passionate about supporting students’ academic, personal, and creative development. Committed to creating a positive learning environment that encourages creativity, critical thinking, problem-solving, and active participation. Seeking a suitable teaching or education-related position where I can contribute my technical knowledge, teaching skills, and dedication to student development.
Overview
4
4
Languages
1
1
Certification
5
5
years of professional experience
Work History
Telemarketing Executive
Vibrant Marketing Management ( Du Telecom )
06.2023 - 02.2024
- Addressed customers with confident, clear communication style.
- Participated in regular training sessions to update product knowledge and refine sales techniques.
- Delivered customised sales pitches to match the specific needs and interests of each prospective client.
- Handled customer objections professionally, employing problem-solving skills to convert challenges into sales opportunities.
- Controlled calls using established techniques to meet performance targets and maintain sales pressure.
- Maintained accurate records of all sales transactions and customer interactions in compliance with company policy.
- Listened actively to customers, responding appropriately to show interest and understanding.
Telemarketing Executive
Matrimony DMCC
Dubai, UAE
05.2022 - 05.2023
- Coordinate daily sales activities and support the overall objectives of the team.
- Work closely with team members to achieve individual and organizational targets.
- Maintain professional communication with customers and colleagues.
- Assist with coordination, follow-ups, documentation, and day-to-day operational activities.
- Demonstrate strong punctuality, dedication, organization, and time-management skills.
- Contribute positively to team performance and the overall growth of the organization.
Computer Science Teacher Trainee
ST.Mary's E.M. Public School
Kerala, India
06.2019 - 03.2020
- Taught students fundamental concepts of Computer Science, programming, and computing skills.
- Explained how computers work, including basic concepts related to hardware and software.
- Introduced students to programming concepts and logical problem-solving.
- Supported students in understanding mathematical and computational concepts.
- Encouraged students to develop analytical thinking, creativity, and practical computer skills.
- Adapted explanations and teaching approaches according to students’ learning needs.
- Illustrated practical uses of Computer Science curriculum to enhance student passion and understanding.
- Provided additional support to students ahead of exams, including revision programmes and useful IT resources.
- Built student confidence through interactive teaching and conducting character-building exercises.
- Maintained positive, productive learning environments through exceptional classroom management.
- Marked students' homework and mock exams, providing clear feedback.
- Developed lesson plans following government curriculums and exam syllabi.
- Held revision sessions to help students revise for exams.
Education
Master of Computer Applications (MCA) -
Saintgits College of Engineering
Kerala, India01-2018
Bachelor of Computer Science -
St. Mary’s College for Women
Kerala, India01-2015
Skills
- EffectiveSales Softwareommunication
- Sales Softwareritical thinking
- Tolerance
- Motivation
- OrganizationAndPlanning
- Flexibility
- Sales Software
- Sales Software
- Sales Softwareustomer Engagement
- Lead Generation
- Data Analysis
- Sales Metrics
- Windows
- Market Research
- Sales Softwarelient Relationship
- Sales Performance
- Manual Testing
- Automation Testing
- Sales Softwareomputer Programming
- Student Support & Sales Softwarelassroom Assistance
- Sales Softwareommunication and Sales Softwareoordination
- Teamwork
- Time Management
- Sales Softwareurriculum development
- Sales Softwarelassroom management
- Lesson planning
- Motivating students
- Sales Softwarelassroom discipline
- Teaching/tutoring
Custom
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Language Proficiency
English
Upper Intermediate
B2
Malayalam
Advanced
C1
Tamil
Intermediate
B1
Hindi
Elementary
A2
Personal Information
Passport Number: V 5018148
Visa Status : Husband Visa / Sponsor Visa
Contact Numbers : 055 947 6391, 050 329 0581
Email : reshma14ramanan@gmail.com
Certification
1 - I was awarded with Diploma in Montessori Teacher Training in October 2025 with a grade S ( 85% to 100% ), by Kerala State Electronics Development Corporation Ltd ( KELTRON ), upon completing the course for a duration of 1 year starting from October 2024.
2 - I was awarded with Course Completion Certificate for having successfully completed the Moderate Level Spoken English Course from English Mithra PVT LTD, Kerala, India
Interests
- Teaching
- Reading
- Travelling
- Listening to Music
Declaration
Iherebydeclarethatalltheaboveinformationaretrueandcorrecttothe best of my Knowledge and belief
Timeline
Telemarketing Executive
Vibrant Marketing Management ( Du Telecom )
06.2023 - 02.2024
Telemarketing Executive
Matrimony DMCC
05.2022 - 05.2023
Computer Science Teacher Trainee
ST.Mary's E.M. Public School
06.2019 - 03.2020
Master of Computer Applications (MCA) -
Saintgits College of Engineering
Bachelor of Computer Science -
St. Mary’s College for Women