Reshma Shinde
Summary
As an enthusiastic experienced professional, I am looking for an opportunity to associate Myself with an institution for the best utilization of my skill in a professional environment for the success of self and organization.
Overview
14
14
years of professional experience
Work History
Business Development Executive
UNITECH DI PIPES AND FITTINGS MFG LLC
Ajman
02.2023 - Current
- Company Overview: AJMAN, UNITED ARAB EMIRATES.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arise.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Improved sales strategies, analyzing competitor activities and adjusting approaches accordingly.
- Grew customer base, conducting thorough market research to identify new target demographics.
- Handled HR and Admin activity.
Head of Purchase
Giriraj Civil Developers Limited
06.2021 - 01.2023
- Researched Potential Vendors PAN INDIA
- Compared and evaluated offers from suppliers
- Negotiate contract terms of agreement and pricing for the Required Building Materials
- Track the orders and ensure timely delivery as per the requirements on site
- Reviewed quality of purchased products with the help of Concerned Project and QA/QC Engineer
- Entered order details (e.g. vendors, quantities, prices) into internal databases
- Maintained updated records of purchased products, delivery information and invoices
- Prepared reports on purchases, including cost analysis
- Monitored stock levels and placed the orders as needed, along with the paperwork
- Coordinate with the site in charge to ensure proper storage
- Bank reconciliation with the help of an accountant
- Cross-check the bills and process the order.
HR Manager
Galaxy Big Star Company
10.2015 - 09.2017
- Advising management on the administration of human resources policies and procedures
- Serving as internal consultants by analyzing a company's current HR programs and recommending solutions
- Developing, revising, and implementing HR policies and procedures
- Ensuring HR programs and services are in compliance with established policies and procedures and state/federal laws and regulations
- Preparing and maintaining reports related to specific HR projects
- Assisting with the development and coordination of recommended changes regarding workflow
- Developing methods for compiling and analyzing data for reports and special projects
- Conducting audits of HR activities to ensure compliance
- Presenting training sessions related to specific HR programs
Quality Analyst
Reliable Tech Park
01.2015 - 10.2015
- Audit calls, emails, chats to get a better sales ratio from the Agents.
- To conduct regular Feedback sessions for Agents.
- To conduct calibration sessions with operations and the training team.
- Generating daily, weekly & monthly Quality Reports.
- Assistance for continual improvement
- Providing training to agents on quality parameters
Sr. Sales Unit Manager
In AMC COOKWARE (I) PVT.LTD
11.2011 - 12.2014
- Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Maintains firm sales staff by recruiting, selecting, orienting, and training employees.
- Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Contributes to team effort by accomplishing related results as needed.
Education
MBA -
DR. C V Raman University
01.2018
B.com -
Mumbai University
01.2012
HSC -
Dnyansadhana College
09.2008
SSC -
P.K.Road School
06.2005
Skills
- Continual improvement
- Coordination
- Fast learning
- Marketing strategies
- Result oriented
- Self-motivated
Languages
- English
- Hindi
- Marathi
Timeline
Business Development Executive
UNITECH DI PIPES AND FITTINGS MFG LLC
02.2023 - Current
Head of Purchase
Giriraj Civil Developers Limited
06.2021 - 01.2023
HR Manager
Galaxy Big Star Company
10.2015 - 09.2017
Quality Analyst
Reliable Tech Park
01.2015 - 10.2015
Sr. Sales Unit Manager
In AMC COOKWARE (I) PVT.LTD
11.2011 - 12.2014
MBA -
DR. C V Raman University
B.com -
Mumbai University
HSC -
Dnyansadhana College
SSC -
P.K.Road School
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