Revathi Krishnan

Data Remediation Department

• De-Duping – Verifying and comparing customer details on various ADCB portals.
• Identified and resolved potential problems to guarantee smooth and efficient workflow.

Lending Department -Decision Maker 1

• Processing Auto Loan, Personal Loan, Overdraft, & Credit card cases
• Pre-screening the customer in various portals if they are Blacklisted or active in Central Bank and check internationally in Dow Jones, if name is reflected.
• Verify, if the dealer in approved or unapproved by validating the Trade License number in government portals
• Verify the flat rate and check the ROI as per the Loan amount in order to process the case.
• Scrutinize the case thoroughly and log the case in the system accordingly.
• Check the seller details like validity and vehicle evaluation for the one-to-one dealer.

IPO (Initial Public Offering) in Central Cash Operations Department

• Analyzing every IPO Application online and verify the Accuracy.
• Validate the details in the online portal and confirm if the NIN in the ADX.
• Segregate the documents branch wise and arrange all the physical copies.
• Conducting a range of quality checks.

Former Union National Bank Head Office – Accounts & Wealth Department (Migration)

• Analyzing and linking Corporate Authorized Signatories and POA holders.
• Create customer identification numbers for Individuals, Joint Holders & Corporate client's POA.

• Scheduled and monitored system switching to limit operational downtime.
• Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
• Formulated reports regarding findings, discrepancies and technical issues to submit to management.
• Conducted testing phases to oversee cycles, spot defects and errors before migrating to implementation stage.
• Coordinated outages with managers and connected utilities to limit operational disruptions.

• Managing all the sales related activity of the company.
• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Effectively communicating with customers in a professional and friendly manner.
• Ordering and ensuring the delivery of goods to customers.
• Carrying out administrative tasks such as Quotation and Invoicing.
• Resolving any sales related issues with customers.
• Completing the administrative needs of the Sales Department.

• Worked with board of directors to establish objectives and decisively lead operations.
• Scheduled meetings and travel arrangements to support C-level executives.
• Drove company mission and values, representing organization at meetings and industry events.
• Reviewed reports from subordinate management to identify areas of opportunity.
• Collaborated with different departments to maintain positive rapport and smooth workflow.
• Monitored operations to assess and highlight results.

Job responsibilities - Academic Consultant

• Managing a team and ensure proper coordination amongst them and review their work profile.
• Reported to marketing and recruitment departments with the main responsibility of meeting the sales target and recruiting potential students for the MBA programs.
• Implemented direct & telemarketing, personal networking and database building in order to maximize leads.
• Managed the recruitment process starting from the lead initiation, counselling and follow up and acceptance confirmation.
• Evaluated transcripts from other academic institutions for equivalencies and application to degree program.
• Provided counselling and resources to students and assisted them in overcoming barriers to education.

Job responsibilities - Admin Officer

• Explain the MBA program to the new students and give a tour of the Black Board facility.
• Assisting MBA students- Answering their queries through phone and mail, sending academic reminders to the students and give assistance on the Black Board.
• Coordinate and follow up with the University for results and for other student queries.
• Responsible for the faculty visit for the Dissertation session and ensure the
• Guided students in thesis proposal creation, encouraging clear definition of the problem statement, precise research questions, proposed procedures and practices and literature review.
• Supported students to identify problems impeding education.