Results-oriented Data Entry Operator and Document Controller with over 6 years of experience in managing documentation processes, Odoo ERP systems, and calibration software. Skilled in ensuring data accuracy, optimizing administrative workflows, and supporting core business operations. Proven ability to handle confidential information with integrity while meeting tight deadlines in fast-paced environments. A detailfocused and dedicated professional passionate about improving operational efficiency and providing high-quality support. Ready to contribute positively and be a valuable asset to your organization.
Overview
17
17
years of professional experience
Work History
Data Entry Executive | Document Controller
General Tech Services
11.2018 - 04.2025
Recorded all worksheets, posted job completions and prepared corresponding certificates using Excel and software (CMS).
Utilized ERP software (Odoo) for the creation and management of all calibration certificates.
Accurately entered and maintained customer-specific instrument details, ensuring timely communication with the lab prior to calibration.
Oversaw the certificate approval process and coordinated the printing and dispatch of finalized certificates to customers.
Managed and delivered all required quality documents related to calibration upon customer request.
Ensured timely dispatch of soft copies of all certificates via email to clients.
Updated and maintained work procedures and quality control documentation as required.
Maintained and updated master instrument certificates in alignment with expiration schedules.
Contributed to the implementation of Calibration Management Software to enhance operational efficiency.
Provided support and guidance to operational staff regarding standard systems and data-related matters.
Collaborated with team members to resolve issues and mentored junior staff in completing project tasks.
Managed digital document workflows using advanced document management systems and AI tools.
Streamlined the document review process by integrating AI-powered tools, reducing review time by 35% and improving version control accuracy.
Medical Billing & Coding Executive
Ariva Med Data Infotech Pvt. Ltd
09.2009 - 02.2015
Performed insurance verification and patient demographic entry.
Processed 60 to 70 claims daily with CPT and ICD-9 coding, maintaining high accuracy and productivity.
Handled charge entry, claims submission (both electronic and paper), and payment posting.
Managed account receivables and denial management (AR Follow-up).
Delivered client reports on daily, weekly, and monthly financials within specified timelines.
Receptionist Cum Front Desk Representative
Softland India Ltd.
06.2008 - 05.2009
Maintained a tidy and professional front desk environment.
Greeted and welcomed guests and addressed inquiries and complaints.
Handled incoming calls, messages, mail, and packages efficiently.
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Monitor office supplies and place orders when necessary.
Education
Bachelor's Degree - Zoology
Kerala University
Trivandrum, Kerala
Post Graduate Diploma - Computer Application
IHRD, Govt. of Kerala
Trivandrum, Kerala
Skills
ERP Systems (Odoo)
Data Entry & Data Management
Documentation & Quality Control
Calibration Management Software (CMS)
Data Cleaning & Verification
Microsoft Office Suite
Basic Bookkeeping
Time Management
AI Tools in Documentation
Attention to Detail
Languages
English
Hindi
Malayalam
Personal Information
Title: Data Entry Executive | Document Controller | Medical Billing and Coding Executive
Personal Traits
Excellent communication and interpersonal skills.
Highly self-motivated, optimistic, and hardworking.
Strong planning, decision-making, and organizational skills.
Proven ability to work under strict deadlines.
Quick learner with strong analytical and grasping skills.