Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Volunteer Experience
Languages
Programming
Timeline
Generic

Reya Zidi

London

Summary

An enthusiastic and detail-oriented team player with strong organizational skills that offers professional challenges utilizing interpersonal skills. Motivated to learn, grow, and thrive to excel in the technology industry. Ability to handle multiple projects simultaneously with a high degree of accuracy using Agile. Possesses an understanding of how to frame and solve complex technical challenges within the industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Adam and Eiman Construction Company Ltd
London
08.2024 - 04.2025
  • Managed end-to-end business operations, serving as the main point of contact for clients and overseeing both office administration and on-site project execution.
  • Coordinated with contractors, employees, and suppliers to ensure timely, high-quality project delivery and maintained strong stakeholder relationships.
  • Created tailored quotations and issued invoices using Zoho CRM, ensuring clear communication, accuracy, and professionalism throughout the client process.
  • Oversaw financial tasks including payroll, bill payments, council fees, and fines, ensuring full compliance and maintaining healthy cash flow.
  • Procured materials and equipment, managed supplier accounts, and ensured all purchasing was cost-effective and aligned with project timelines.
  • Handled administrative duties related to council permissions and job authorizations, securing necessary approvals before project commencement.
  • Managed and maintained the company’s website, internal software systems, and social media accounts; ensured timely and accurate job data logging for tracking and reporting.
  • Led client meetings, presenting personalized proposals and well-prepared documentation tailored to each project’s scope and needs.
  • Carried out regular site visits to monitor progress, enforce health and safety standards, and ensure all work met quality expectations.

Community Content Management Specialist

TikTok- Bytedance ltd
London
08.2022 - 01.2025
  • Development, improvement, and maintenance of standards for security of online communities.
  • Improving content management strategy for short videos.
  • Coordinating with supervising departments for timely management of violating content.
  • Involved in content policies, responsible for monitoring reliability and gathering data.
  • Reached and often exceeded all KPIs - productivity, AHT, and accuracy.
  • Capacity to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Data Technician

ACE Lift
London
09.2020 - 08.2022
  • Learning all aspects of lift industry work, including services, callouts, repairs, and small lift refurbishment projects.
  • Gained in-depth understanding and knowledge of the company's remote monitoring system; i-COM.
  • Enable in depth data analytics to be gathered and provided to the customer to improve service and reliability.
  • Updating work records and producing reports via PDA, diagnosing faults, providing designs, responsible for paperwork and manuals, and analyzing breakdown trends to identify recurring defects in equipment.
  • Dealing with technical queries, and responsible all the time for Health and Safety.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Performed leadership capabilities by successfully motivating and inspiring others.

SUPERVISOR

Sainsbury’s
UK
02.2018 - 09.2020
  • Supervised daily store operations, supporting the management team in achieving sales, service, and operational excellence.
  • Led, motivated, and coached a team of [X] colleagues, ensuring high performance and exceptional customer service.
  • Took responsibility for opening/closing procedures, cash handling, and daily financial reconciliations.
  • Managed stock levels, deliveries, and merchandising to maintain product availability and compliance with store layout standards.
  • Resolved customer issues efficiently and professionally, promoting loyalty and satisfaction.
  • Monitored and enforced health & safety, food hygiene, and company policies to ensure a safe working environment.
  • Acted as a key point of contact between floor staff and management, ensuring clear communication and smooth shift transitions.

Petroleum Engineering Work Experience

RPS Energy
London
06.2018 - 07.2018
  • One month work experience: Overview of Oil & Gas Industry. Basic Schlumberger Petrel RE modelling and Economic Evaluation of projects.

Sales Assistance

Primark
London
01.2016 - 02.2018
  • Maintained optimal stock levels by executing regular inventory checks, reconciling physical stock with computerized records, and delivering the final evaluation report to the Supervisor.
  • Increased sales and fostered upselling by helping customers find the required products.
  • Strengthening customer loyalty/engagement by keeping clients informed of special promotions.

Education

Engineering (Honors) - Petroleum Engineering

London South Bank University
01.2020

Engineering Foundation - Engineering

London South Bank University
07.2017

Skills

  • Computer-Aided Design (CAD)
  • Aspen HYSYS
  • MATLAB
  • Computational Fluid Dynamics (CFD)
  • Schlumberger
  • Petrel
  • Prosper & GAP
  • IMBAL
  • Sapphire
  • Data Analytics
  • Tableau
  • Zoho CRM
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • OneNote
  • Problem Solving
  • Calibration
  • Self-Learner
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Project Coordination
  • Communication (Written & Verbal)
  • Decision Making
  • Adaptability
  • Client Relationship Management
  • Multitasking
  • Initiative & Proactivity

Certification

  • Google Analytics, In progress
  • CITB: Health, safety, and environment

Accomplishments

    Tableau Projects, Lift data dashboard, COVID-19 dashboard

Volunteer Experience

  • Communications Chairperson, SPE LSBU Student Chapter, 10/05/18, 10/07/19
  • Chapter President, SPE LSBU Student Chapter, 10/07/19, 05/22/20

Languages

  • English
  • Arabic

Programming

language, Canonical Transfer Function, Root Locus Analysis, Bode Plots, Machine Learning, Reservoir Engineering, Reservoir Simulation, Development Strategy

Timeline

Manager

Adam and Eiman Construction Company Ltd
08.2024 - 04.2025

Community Content Management Specialist

TikTok- Bytedance ltd
08.2022 - 01.2025

Data Technician

ACE Lift
09.2020 - 08.2022

Petroleum Engineering Work Experience

RPS Energy
06.2018 - 07.2018

SUPERVISOR

Sainsbury’s
02.2018 - 09.2020

Sales Assistance

Primark
01.2016 - 02.2018

Engineering (Honors) - Petroleum Engineering

London South Bank University

Engineering Foundation - Engineering

London South Bank University

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Reya Zidi