Rhoda Joy Barnachea
Abu Dhabi
Summary
PROFESSION SUMMARY Highly motivated, client-driven, and a team player employee with customer service experience. Understands how to work with customers and provide solutions to problem they might have and ensure customer satisfaction. To be able to build up a career in a company where I can apply the discipline and knowledge I gained from my degree and experience.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Sales Supervisor
JDYS Trading
03.2020 - 04.2022
- Supervise sales representatives, assistants and sales team to meet and exceed goals
- Work with sales team during closing sale
- Track weekly, monthly and quarterly performance and sales metrics
- Meet all sales quotas and goals
- I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Clinic Supervisor
Canadian Veterinary Clinic
ABU DHABI
11.2018 - 12.2020
- In-charge of checking the staffs and supplies of the clinic
- Interviewed possible applicants
- Coordinating with the suppliers
- Provide excellent customer service at all times and ensure customer’s satisfaction
- Reports directly to the manager
Sales Executive
COREBIND Electrical Trading
01.2015 - 06.2018
- Sells products (dry and oil type transformers) by establishing contact and developing relationships with prospects; recommending solutions
- Oversees deliveries to the site.
Customer Service Representative
J O H NS ONCO NT ROL S IF M Phils. Corp
01.2002 - 06.2018
Document Controller
ERICSSON TELECOMMUNICATIONS INC
06.2015 - 12.2015
- Manages and oversees documents for a particular project
- Ensures that the given documents were signed by the Project Manager and/or Engineer of the North and South Luzon sites
- Performs some type of documents storage duties such as scanning, copying, organizing and ensures that the documents are safe from any form of destruction.
Receptionist
METROCARD CLUB CASINO
02.2011 - 01.2012
- Welcoming visitors or players and answering phone calls answering their inquiries
- Maintain security by following procedure, monitoring logbooks and issuing visitor’s badges.
06.2009 - 09.2009
- Receives calls from different Shell stations in the Philippines (Luzon, Visayas and Mindanao) giving them the assigned contractor/s that will fix the problem on their stations.
Jo b Training, DNATA I
11.2008 - 02.2009
- Responsible in assisting the passengers of Emirates and Qatar Airlines from check-in counter to boarding area.
Education
Bachelor of Science - Commerce, Tourism Management
Far Eastern University
01.2005 - 01.2009
Skills
Customer Service
Secretary
Sales expertise
Staff Management
Reporting data
Receptionist
Office administration
Affiliations
Applicant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Supervisor
JDYS Trading
03.2020 - 04.2022
Clinic Supervisor
Canadian Veterinary Clinic
11.2018 - 12.2020
Document Controller
ERICSSON TELECOMMUNICATIONS INC
06.2015 - 12.2015
Sales Executive
COREBIND Electrical Trading
01.2015 - 06.2018
Receptionist
METROCARD CLUB CASINO
02.2011 - 01.2012
06.2009 - 09.2009
Jo b Training, DNATA I
11.2008 - 02.2009
Bachelor of Science - Commerce, Tourism Management
Far Eastern University
01.2005 - 01.2009
Customer Service Representative
J O H NS ONCO NT ROL S IF M Phils. Corp
01.2002 - 06.2018