RIADH BEN AMOR

. Collaborate with interdisciplinary teams to align educational efforts with broader resettlement goals.
. Monitor participant progress and provide one-on-one support as needed to address educational and cultural adaptation challenges.
. Facilitate discussions on U.S. laws, norms, and everyday life, ensuring participants are wellprepared for successful integration.
. Coordinate logistics for resettlement preparation programs, including scheduling, materials,
and liaising with partner organizations.
. Develop and deliver tailored educational and cultural orientation sessions to Afghan refugees preparing for resettlement in the United States

• Deliver tailored English lessons focused on practical, daily-use language.
• Conduct assessments and adapt teaching to proficiency levels.
• Cover cultural orientation and community integration topics.
• Guide participants in accessing social services and legal information.
• Promote inclusive discussions among culturally diverse learners.

• Welcomed and assisted refugee families from arrival through integration.
• Coordinated housing, medical, and governmental appointments.
• Tracked client progress using ETO and Integra systems.
• Delivered trauma-informed, client-centered support.
• Trained new staff and interns on service delivery and case management.

• Reviewed medical charts and managed financial records.
• Assisted patients with treatment plans and payment questions.
• Maintained a high standard of customer service and teamwork.

• Promoted human rights programs through strategic outreach.
• Developed email campaigns and social media content.
• Assisted in research and planned community engagement events.

• Built rapport with clients and advised on product choices.
• Coordinated deliveries and supported marketing efforts.
• Enhanced customer experience through follow-up and support.

• Designed lesson plans aligned with national standards.
• Fostered inclusive classroom environments.
• Encouraged collaboration through group projects and creative activities.

• Translated Arabic, English, and French documents.
• Created subtitle scripts and edited for grammar accuracy.
• Participated in training to refine translation and interpretation skills.