Richard Danso
Dubai ,United Arab Emirates
Summary
Helpful Porter with experience providing high-quality staff and customer support. Communicates and collaborates well for good workplace productivity. Sets high standards to maintain positive, professional services.
Overview
5
5
years of professional experience
Work History
Bellboy
Imdaad LLC
Dubai , United Arab Emirates
02.2021 - Current
- Escorted guests to and from rooms, assisting with their luggage and engaging in friendly conversation.
- Notified front desk manager of guest issues requiring further assistance for resolution.
- Delivered post, packages and other items to guest rooms with 100% accuracy.
- Transferred luggage, bags and other items from vehicles and main reception to guest rooms.
- Provided guests with information regarding hotel's amenities, local attractions and dining options.
- Kept high-traffic areas free of litter and obstacles.
Bellboy
Valley View hotel
Accra , Ghana
02.2015 - 01.2017
- Provided warm welcome for guests on arrival, using interpersonal skills to build positive rapport.
- Delivered post, packages and other items to guest rooms with 100% accuracy.
- Escorted guests to and from rooms, assisting with their luggage and engaging in friendly conversation.
- Transferred luggage, bags and other items from vehicles and main reception to guest rooms.
- Notified front desk manager of guest issues requiring further assistance for resolution.
Education
Certificate of Higher Education - General Act
Bompeh Senior High Tech
Accra, Ghana Skills
- Hotel signage
- Customer service
- Basic electrical knowledge
- Valet assistance
- Work orders
- Local directions
- Safety focused
- Guest flow
Timeline
Bellboy
Imdaad LLC
02.2021 - Current
Bellboy
Valley View hotel
02.2015 - 01.2017
Certificate of Higher Education - General Act
Bompeh Senior High Tech
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