Surfing
Richard Perez
Shift Supervisor
Summary
Reliable Shift Leader with almost 10 years in Retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Highly skilled Shift supervisor with almost 10 years of experience supervising, scheduling and directing employees.Focused on monitoring safety in busy and potentially hazardous environment.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Shift Supervisor
ENOC LLC
Dubai, U.AE
04.2014 - Current
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared, calibrated and monitored production levels to achieve targets.
- Responded to and resolved customer questions and concerns.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Completed store opening and closing procedures and balanced tills.
- Applied security, safety and loss prevention strategies during shifts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Sales Assistant
ENOC LLC
Dubai, United Arab Emirates
05.2011 - 04.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained records related to sales, returns and inventory availability.
- Assisted customers with prompt and polite support in-person and via telephone.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Input credit and debit card payments in POS system to complete purchases.
- Worked with loss prevention in monitoring shopper behavior.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Gathered and prepared sales materials in preparation for sales meetings.
- Referred customers to various services by evaluating needs and providing recommendations.
Education
Bachelor Of Science And Business Administration - Information System Management
Tarlac State University
Tarlac City, Philippines 05.1998 - 04.2002
Skills
Inventory control and record keeping
Accomplishments
- Supervised team of 10-12 staff members.
Certification
In Charge Emergency Responder Training
Interests
Travel
Timeline
First Aid Training
04-2022
In Charge Emergency Responder Training
06-2021
Person in Charge Advance Training
08-2019
Shift Supervisor
ENOC LLC
04.2014 - Current
Sales Assistant
ENOC LLC
05.2011 - 04.2014
Bachelor Of Science And Business Administration - Information System Management
Tarlac State University
05.1998 - 04.2002
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