RICHARD QUILESTE
ABU DHABI CITY,UAE
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Retail Sales Supervisor
EMKE LULU GROUP
ABU DHABI CITY, UAE
2017.10 - Current
- Led high-performing teams of 5 staff to achieve sales targets.
- Managed stock levels to maximize sales opportunities.
- Managed staff discipline by coordinating break periods and monitoring schedule adherence.
- Resolved complaints to achieve full customer satisfaction.
- Engaged with suppliers to facilitate smooth delivery schedules.
Sales Representative
EMKE LULU GROUP
ABU DHABI CITY, UAE
2014.03 - 2017.10
- Developed new business by networking with valuable customers.
- Resolved customer concerns promptly to maintain satisfaction.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Helped resolve client problems quickly with superior customer service.
MERCHANDISER
SM HYPERMARKET
MANILA, PHILIPPINES
2013.04 - 2014.01
- Replenished key ranges to achieve strong stock availability.
- Enhanced target sales, buying margins and gross profit margins.
- Analyzed sales to identify top-performing products.
- Developed and implemented sales strategies to maximize profits.
- Customized product pricing and packaging for different markets, boosting sales.
Education
BACHELOR OF SCIENCE IN COMMERCE - MAJOR MANAGEMENT
HOLY CROSS COLLEGE OF CARIGARA
LEYTE/PHILIPPINES 2006.06 - 2010.05
Skills
- Team performance assessment
- Sales floor management
- Stock control standards
- Visual merchandising
- Customer service
- Visual merchandising techniques
Languages
English
Advanced
Certification
- SYSCOMS INFORMATION TECHNOLOGY INSTITUTE- SALES SUPERSTAR - 21-APR-2029
- ACER COMPANY- ACER EXPERT FOR INTEL-MICROSOFT-NVIDIA - 25 SEPTEMBER 2018
- CEBUANA LHUILLIER- BUSINESS QUALITY TRAINING - 28 OCTOBER 2011
Timeline
Retail Sales Supervisor
EMKE LULU GROUP
2017.10 - Current
Sales Representative
EMKE LULU GROUP
2014.03 - 2017.10
MERCHANDISER
SM HYPERMARKET
2013.04 - 2014.01
BACHELOR OF SCIENCE IN COMMERCE - MAJOR MANAGEMENT
HOLY CROSS COLLEGE OF CARIGARA
2006.06 - 2010.05