Summary
Overview
Work history
Education
Skills
Languages
Timeline
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RICHARD SSEBUGENYI

RICHARD SSEBUGENYI

ABUDHABI ,United Arab Emirates

Summary

Dedicated professional with a patient and calm nature, specialising in customer service and clear communication. Known for being positive, approachable, and efficient under pressure, with a strong understanding of food hygiene practices, allergen awareness, and food safety protocols. Committed to delivering exceptional service while maintaining high standards of safety and efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work history

WAITER

Abu Dhabi National Hotels
Abu Dhabi , UAE
03.2021 - Current
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Relayed feedback from customers to management for continuous improvement.
  • Upheld health and safety standards by regularly sanitising hands and work areas.
  • Delivered excellent customer service through friendly and polite interaction.
  • Remained calm under pressure, ensuring better performance during peak hours
  • Assisted in food preparation, resulting in timely service delivery.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Practiced healthy and safety measures to comply with regulations.

Education

High School Diploma -

UGANDA MARTYRS SECONDARY SCHOOL
KAMPALA, UGANDA

Skills

  • Patient and calm nature
  • Customer Service
  • Clear communication
  • Positive and approachable
  • Efficient under pressure
  • Food hygiene practices
  • Allergen awareness
  • Food safety understanding

Languages

English
Fluent

Timeline

WAITER

Abu Dhabi National Hotels
03.2021 - Current

High School Diploma -

UGANDA MARTYRS SECONDARY SCHOOL

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RICHARD SSEBUGENYI