RICHEL ALBERO
Overview
18
18
years of professional experience
Work History
OFFICE ADMINISTRATOR / SECRETARY
SUFYAN NAYEF ABUSEKRAN CONSULTANCY DMCC
04.2016 - Current
- Preparing and filing clients' US tax returns and UAE VAT returns.
- Applying for and processing Individual Taxpayer Identification Number (ITIN) applications to the IRS (USA), Petition for Alien Relative applications for US citizens, and Social Security Number applications for US citizens.
- Preparing required documents for company formations and VAT registrations.
- Setting up offshore companies in RAKICC.
- Processing company license renewals/terminations, company office renewals, residency visas, visa renewals/cancellations, and other tasks related to the DMCC Authority.
- Coordinating with clients, receiving cash/check payments, and following up on payments.
- Preparing checks, letters, invoices, quotations, contracts, payment/receipt vouchers, & etc.
- Answering phone calls and emails promptly.
- Acting as the office in charge at all times.
- Organizing and scheduling meetings and appointments.
- Arranging and sending documents via courier services/company driver.
- Coordinating office supplies, making orders, and maintaining stationery supply levels.
- Keeping records of the company documents and client documents.
- Reviewing auditor/liquidator reports before printing.
- Making travel arrangements, hotel & airline bookings, transportation, and visa applications if needed.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
OFFICE ADMINISTRATOR / SECRETARY
SUPREME PRO BUSINESSMEN SERVICES
09.2014 - 04.2016
- Acting as the initial point of contact for clients to address inquiries and provide necessary information.
- Identifying clients' business needs and formulating strategies.
- Completing administrative tasks within projects.
- Managing car bookings for the car rental service.
- Generating various documents such as invoices, quotations, receipts/payment vouchers, etc.
- Preparing essential documents for visa processing, business establishment, or any paperwork related to PRO work.
- Promptly responding to customer queries via email.
- Answering phone calls and directing them to the appropriate staff member.
- Performing general clerical duties including photocopying, faxing, mailing, and filing.
- Maintaining physical records, company files, and electronic filing systems.
- Facilitating online applications for Medical Fitness and Emirates ID for clients.
- Researching, pricing, and procuring office furniture and supplies.
- Coordinating and organizing meetings.
- Consistently delivering the highest standard of client care and providing high-quality service.
- Following up on client payments and business proposals.
- Managing expense statements and maintaining petty cash.
CASH CLERK CUM SALES ASSISTANT
PATCHI L.L.C.
01.2012 - 08.2014
- Assessing the customer's needs.
- Answering any questions that the customer may have.
- Be friendly to the customer.
- Have knowledge about the product being sold.
- Promote newly arrived products for future inquiries from the customer.
- Practice good customer handling and selling techniques for all the products on sale.
- Keep and record all inventory items on an up-to-date basis.
CASH CLERK
MEGAMART AFKAR GROUP
12.2009 - 12.2011
- Ensure correct and complete processing of sales transactions:
a. Ensure availability of loose change, cashiering forms/documents, and supplies
b. Enter all codes of customer purchases in the POS machine
c. Verify credit and debit cards
d. Check the authenticity of bills and gift cheques - Secure customer payments.
- Wrap and seal items in plastic bags with transaction records.
- Compile and forward sales documents and collections before the end of the shift.
- Refill and ensure the security of merchandise in the cash and wrap area.
- Ensure orderliness of work area to ensure systematic workflow.
- Perform other functions that may be assigned from time to time.
INFORMATION TECHNOLOGY SERVICES or ITS STAFF
MAKATI SUPERMART ALABANG
02.2009 - 11.2009
- Enter lists of new items/products, barcode numbers, and item prices into the system.
- Verify that item barcodes and prices are entered correctly in the system.
- Scan and check items before releasing them from the warehouse.
- Compile, sort, and verify the accuracy of data before it is entered.
- Compare data with source documents and re-enter data in verification format to detect errors.
- Store completed documents in appropriate locations.
CUSTOMER SERVICE
THE LANDMARK CORPORATION
07.2008 - 01.2009
CASHIER (WATSONS DRUG STORE)
WATSONS PERSONAL CARE STORES (PHILS) INC.
01.2008 - 07.2008
RECEPTIONIST CUM SECRETARY
NOVA VISTA MGT. & DEVELOPMENT CORP.
05.2007 - 11.2007
ON THE JOB TRAINING
NOVA VISTA MGT. & DEVELOPMENT CORP.
04.2006 - 06.2006
Education
Accounting
Filipino Academy
Dubai, United Arab Emirates2024
Bachelor of Science - Computer Science
UM TAGUM COLLEGE
Tagum City, Philippines2007
Skills
- Proficient in MS-Office Applications (MS Word, Excel, and PowerPoint
- Excellent in written and oral communication skills
- Hardworking, flexible, and adapts easily to change of environment and work schedule
- Works well under pressure
- Professional and mature
- Self-motivated, initiative, maintains a high level of energy
- Administrative Support
- Office Management
- Telephone reception
- Office Administration
- Mail handling
- Scheduling appointments
- Tax Preparation
- File Management
Languages
ENGLISH
FILIPINO
Training
- Seminar Workshop on Microsoft Word, Excel, and PowerPoint (Dec.2003)
- Seminar in Research Capability Building (Sept. 09, 2006)
- Seminar Workshop on Audio/Video Editing (Dec. 09, 2006)
- Seminar in E.M.B.R.A.C.E (Enriching and Mobilizing Barangay Resource Access and Consumer Empowerment) (Feb. 07, 2007)
- Seminar in Values Formation and Poverty Alleviation (Feb. 10, 2007)
- Seminar in PHILNITS (Feb. 21, 2007)
- Seminar in PESLA (March 2007)
- Seminar in 23rd Simply Health Training (April 4, 2008)
Personal Information
- Citizenship: Filipino
- Title: OFFICE ADMINISTRATOR / SECRETARY
- Marital Status: Single
Summary
Experienced office administrator and secretary with over 10 years of proven ability to effectively manage multiple tasks and find prompt solutions. Well-organized and a quick learner, committed to delivering high-quality results in a timely manner. Adaptability and
versatility make an excellent fit for dynamic environments, consistently providing exceptional customer service.
Timeline
OFFICE ADMINISTRATOR / SECRETARY
SUFYAN NAYEF ABUSEKRAN CONSULTANCY DMCC
04.2016 - Current
OFFICE ADMINISTRATOR / SECRETARY
SUPREME PRO BUSINESSMEN SERVICES
09.2014 - 04.2016
CASH CLERK CUM SALES ASSISTANT
PATCHI L.L.C.
01.2012 - 08.2014
CASH CLERK
MEGAMART AFKAR GROUP
12.2009 - 12.2011
INFORMATION TECHNOLOGY SERVICES or ITS STAFF
MAKATI SUPERMART ALABANG
02.2009 - 11.2009
CUSTOMER SERVICE
THE LANDMARK CORPORATION
07.2008 - 01.2009
CASHIER (WATSONS DRUG STORE)
WATSONS PERSONAL CARE STORES (PHILS) INC.
01.2008 - 07.2008
RECEPTIONIST CUM SECRETARY
NOVA VISTA MGT. & DEVELOPMENT CORP.
05.2007 - 11.2007
ON THE JOB TRAINING
NOVA VISTA MGT. & DEVELOPMENT CORP.
04.2006 - 06.2006
Accounting
Filipino Academy
Bachelor of Science - Computer Science
UM TAGUM COLLEGE
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