RICHELLE BORRA
Yas Island, ABU DHABI
Summary
Seeking a challenging opportunity where I will be able to utilize strong organizational skills, educational background and ability to work well with people which will allow me to grow personally and professionally.
Overview
5
5
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
WAITRESS (IN ROOM DINING)
HILTON
YAS ISLAND
12.2021 - Current
- Being the point of communication between kitchen and in room dining.
- Pleasant and upbeat attitude, greeting every guest with a smile and providing great Guest Service.
- Providing fast and friendly service.
- Operated coffee machine efficiently to prepare drinks for customers.
- Attending calls and taking orders.
- Cooperate with the guest relations by sending amenities to the guest room.
- Assess customer's needs and preferences and make recommendations.
- Resolving customer complaints promptly and professionally.
- Effectively communicate with management in a timely manner regarding customer service problems, scheduling issue and equipment malfunctions.
- Demonstrated ability to remain calm and effective in high-pressure situations.
- Handled multiple tasks simultaneously while maintaining attention to detail.
caregiver/caretaker
private household
Doha, Qatar
05.2018 - 10.2021
SALESLADY/MERCHANDISER
Amplayo Grocery
North Cotabato, Philippines
03.2014 - 03.2015
Factory Production Worker
Halden Galway international Corp. ( microtics))
Binondo, Manila, philippines
11.2012 - 05.2013
Waitress/Cashier
Ibarra Bakeshop
North Cotabato, Philippines
11.2011 - 05.2012
Waitress/cashier
Ansing Refreshment
North Cotabato, Philippines
08.2007 - 02.2010
SERVICE CREW
Cookies Nook
North Cotabato
Education
BSBA ( BACHELOR OF SCIENCE BUSSINESS ADMINISTRATION, SBC) -
SOUTHERN BAPTIST COLLEGE
North Cotabato, Philippines2010
Information technology (Tesda accredited)
University Of Southern Mindanao
Cotabato, Philippines01-2007
Skills
- Dining Area maintenance
- Food spoilage prevention
- Bill computation
- Wine service
- Hostessing
- Cash handling
- Order taking proficiency
- Food and beverage knowledge
- Allergy awareness
- Effective skills communication
- Telephone Etiquette
LANGUAGES
ILONGGA
BISAYA
TAGALOG
ENGLISH
BASICS ARABIC
Certification
- Women leadership training
- EFST Training and EFST Certificate
- Fire safety training
- Lost and Found Training
Timeline
WAITRESS (IN ROOM DINING)
HILTON
12.2021 - Current
caregiver/caretaker
private household
05.2018 - 10.2021
SALESLADY/MERCHANDISER
Amplayo Grocery
03.2014 - 03.2015
Factory Production Worker
Halden Galway international Corp. ( microtics))
11.2012 - 05.2013
Waitress/Cashier
Ibarra Bakeshop
11.2011 - 05.2012
Waitress/cashier
Ansing Refreshment
08.2007 - 02.2010
SERVICE CREW
Cookies Nook
BSBA ( BACHELOR OF SCIENCE BUSSINESS ADMINISTRATION, SBC) -
SOUTHERN BAPTIST COLLEGE
Information technology (Tesda accredited)
University Of Southern Mindanao