RICHMOND BOAKYE YIADOM
ABU DHABI,UAE
Summary
Skilled worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English. Dependable Labourer with five(5) years of experience providing quality service duties. Completes tasks in line with deadlines and regulations whilst maintaining a safe and compliant working environment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Environmental service worker (ESW) - hospital
Southern Health NHS Foundation Trust
ABU DHABI, UAE
07.2020 - 06.2023
- Dust furniture
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Disinfect operating rooms and other areas
- Attend to guests' requests for extra supplies or other items
- Provide basic information on facilities
- Pick up debris and empty trash containers
- Responded efficiently to production challenges, minimising disruptions to workflow.
- Executed tasks with precision and attention to detail in fast-paced environment.
- Demonstrated commitment to continuous improvement through proactive suggestions.
- Collaborated with team members to achieve daily project targets.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Complied with health and safety regulations during operation of equipment.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Assisted project progress by providing reliable labouring support to various site teams.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Carried out activities in line with work schedule.
- Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
- Reported incidents and safety concerns to manager.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Confidently operated tractor and related machinery.
- Participated in team meetings to discuss goals, challenges, and process improvements
- Trained new team members to share knowledge and best practices.
ROOM ATTENDANT
ROTANA
DUBAI, UAE
02.2018 - 07.2019
- Vacuumed and dusted reception areas and walkways.
- Trained new room attendants on company policies and cleaning procedures.
- Secured guest rooms after performing housekeeping services.
- Completed smooth housekeeping with exceptional planning and quality assurance.
- Stocked trollies to maintain stable cleaning supplies.
- Reported maintenance issues for prompt resolution.
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- Addressed guests' problems and fulfilled special requests.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Reported on check-outs and room vacancies to maintain accurate occupancy records.
- Inspected rooms to assess cleaning and repair needs between guest stays.
- Resolved guest queries in line with service standards and protocols.
- Delivered extra linen and toiletries to meet guest needs.
Education
High School Diploma - BUSINESS
KENTINKRONO HIGH SCHOOL
GHANA 02.2004 - 04.2007
Skills
- Punctuality
- Client focus
- Dependability
- Efficient interpersonal skills
- Initiative
- Organized
- Emotional resilience
- Child welfare and protective services
- Community outreach expert
- Gender-sensitive social work
- Behavioural therapy
- Confidential documentation and record-keeping
- Detail-orientated
- Management of Assaultive Behaviour Certified
- Grief and bereavement counselling
- Emergency response training
- Substance abuse treatment
- Staff development
- Excellent interpersonal skills
- Natural leader
- Attentive listener
- Strong communicator
- Mental health support
- Trauma-informed therapy
- Suicide prevention specialist
- Family maintenance
Languages
English
Fluent
Ability to work independently
- Ability to work independently
- Attention to detail
- Computer skills
- Web Design
- Microsoft Word
- Powerpoint
- Good Communication
Timeline
Environmental service worker (ESW) - hospital
Southern Health NHS Foundation Trust
07.2020 - 06.2023
ROOM ATTENDANT
ROTANA
02.2018 - 07.2019
High School Diploma - BUSINESS
KENTINKRONO HIGH SCHOOL
02.2004 - 04.2007
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